Location
Contact Information
Hours of Operation
- Mon-Fri 7am-6pm
- Sat 8am-4pm
- Sun Closed
Quick Actions
Business Information
Rating
Reviews
Business Type
GPS Location
5 helpful highest ranking reviews
talaya gaither
I brought my 2017 Hyundai Elantra in for a coolant leak and was informed the heater hose and heater assembly needed replacement. The repair ultimately resolved the issue, and my vehicle is running properly again. However, the overall customer service experience could be improved. My car remained at the shop for about a week due to parts delays, and I had to initiate most follow-up calls for updates. Communication regarding timelines was inconsistent. When the vehicle was ready, I was contacted to submit payment over the phone and pick up the car, but there was little explanation provided about the work completed. A brief walkthrough or acknowledgment of the delay would have made the experience feel more professional. I appreciate that the repair fixed the problem, but clearer communication and customer care would greatly improve the overall experience.
Lauren Holliger
Look no further than 10th Street Automotive for your DC car needs. I have been coming here since I moved to DC proper and I'll never take my car anywhere else! They always take great care of my 2016 Honda Fit, I fear it may run forever. They also make sure that no matter the hour, you can get your car back and have great communication via text and call to keep you posted on all your cars needs
Michael Brice-Saddler
I brought my Buick in for a coolant leak, and the staff inside the shop was very welcoming and kind. After a few hours they diagnosed a leaking coolant connector and also recommended replacing the valve cover assembly due to an oil leak. They provided photos, but the total estimate for both repairs was nearly $2,800. Based on the knowledge I had going into the service, this quote seemed pretty high. Before approving the work, I got a second opinion from another reputable DC shop, which completed both repairs for $570 total. My car is running fantastically. I’m glad I sought another estimate. While the issues themselves were real, the pricing I was quoted here was several times higher than what I ultimately paid elsewhere. I would strongly recommend getting a second opinion before agreeing to major repairs.
Daniel Berman
They were excellent during what was the worst blizzard DC has seen in several years. They took delivery of a towed vehicle on a Saturday and had it ready Tuesday despite seven inches of snow. They even paid for a Lyft home! Their online inspection report is also one of the most impressive I have ever encountered. Incredibly informative and easy to read.
Sean Combs
Great team! Although I did not ending up getting the work done as recommended, they performed a diagnostic free of charge. I plan to support the business in other ways (i.e., getting oil changes) because of how well they treated a first time customer.