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5 helpful highest ranking reviews
All Day Auto Hauling LLC
Randy and Ed are great to work with. Randy answered very sleepy in the middle of the night, got right to work and got Ed to my truck's location within an hour of our call. Ed was professional and explained in detail the situation at hand and offered options for best way to resolve. We got the driver off the side of the road to a safe location. The next morning Randy worked to help me locate parts and get my truck back running ASAP! The price was very fair and exactly as discussed on the first phone call. Randy offered my multiple ways to pay unlike some roadside companies that will only accept Zelle and nothing else. This is who I will call for any issues my trucks have in the local Baltimore area. - Mike V. Fleet Manager
Daniel Congrove
I am an owner/operator based out of Richmond Virginia. I recently had a oversized load out of the port of Baltimore. As I pulling out I realized I had a flat. I call A 1 and was told it would be about an hour to get to me ( pretty standard) My technician Ryan was out to me within 20. He did a great job in a timely manner and was really helpful with some questions I had. They were fair with their pricing, but most importantly. I needed an accurate scale reading for my permits. He said he had another call to go on, but he would get me to a scale and a safe place to tarp. He said the way my GPS was taking me I couldn't go because of my oversized load. He took the time to get me where I needed to be. I hope I never have to use their services again, but if I am broke down in Baltimore again I will absolutely use A 1 again. Thanks again Ryan!!
Charley J
Battery died on me. I was at a business nearly next door. $125 for an uneventful jump start... Ouch. The tow operator was professional and friendly. The dispatcher, or the one who took my call seemed as if she was having a busy day but was friendly enough given the approaching bad weather. Bring your roadside assistance needs here.
Ken Harrison
This morning our driver called saying his truck didn't start. So I called Ed at A1 road services in Baltimore and he quickly sent a road service and had our truck started in no time. In our industry time is money and Ed put our truck back on the road and we were able to go load our load and move on. Great service and It will be my go to guy for sure.
Volodimir Melnichuk
Honestly don’t understand any of the negative reviews. I take care of a 250 power unit fleet. A-1 is honestly the only company that provides any value in a 50 mile radius. They are always my only call.