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- Mon-Fri 8am-6pm
- Sat-Sun Closed
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5 helpful highest ranking reviews
Chris Barron
My 2025 Hyundai Tuscon was read ended. Total cost of repair $10,321.02. The rear bumper, trunk lid, fenders and some rear brackets needed to be replaced. The car was brought in first thing Monday morning on March 10, 2025 to Antwerpen Collision Center in Clarksville, MD. I was told initially around 6 weeks so long as there were no issues with getting parts. I understand parts can take time to order, but I have been told for the last four weeks my would be ready by the end of the week only to have the car not be ready. I have called twice a week for the last month and when I was told I would receive a call back or update on the car, I never received a call back. I never received an update, I had to call every time for info on my vehicle. It is now Monday May 19, 2025 at 4:30pm and I come to pick up my vehicle, new scratches on the car that were not on the car when I brought it in, the bumper trim is not properly aligned I can see gaps, somebody went through my wheel and tire kit and removed the tow hook and put it in the front seat, and the interior is filthy with some white insulation or foam all over the place. Likewise the interior was marked up and filthy. The car was purchased in mid December 2024, at this point it has been in the shop almost longer than we have owned than we have owned it. To be fair Curt and Shelby are very nice people, but my experience has been zero stars. This collision center appears to be severely understaffed, the techs are not always on site and only come in certain days to work on the vehicle. I would recommend getting your car repaired somewhere else. The repair shop is going to replace the rear fender flares that a re scratched, realign the bumper, and clean the interior. I am leaving my vehicle at the repair shop and will update the review if these issues are managed the second time around. UPDATE: While I was extremely disappointed with my first experience with Antwerpen collision, I have to give credit to Shelby and her staff. A week and half later my car was ready, it had a complimentary detailed on the interior and exterior, the scratch fender flares were replaced, and the bumper was realigned properly. I appreciate Antwerpen for making things right and I am changing my review to three stars.
Lois Underwood
I recently had a repair on my new Toyota Corolla Cross that was rear-ended by a truck. Kurt and Shelby were very responsive to my questions about the repair and went the extra mile to ensure that my car was properly repaired. A big shout-out to both for their professionalism and excellent service!
Peri Saunders
I recently had my Lexus IS250 AWD repaired at Nissan Antwerpen Collision Center for body damage, and I am extremely pleased with the level of service and craftsmanship provided. From start to finish, the team exhibited professionalism, attention to detail, and a commitment to excellence. I would especially like to commend Kurt, who took the time to listen to my concerns regarding aftermarket parts. He ensured that my preferences were taken into account and worked diligently with State Farm to guarantee that the repairs met the highest standards. His clear communication and dedication to customer satisfaction made the entire process seamless and stress-free. When I picked up my vehicle, I was truly impressed by the quality of the bodywork—it was restored to pristine condition, with no indication of the prior damage. The precision and care put into the repairs were evident, and I am grateful for the outstanding service I received. I highly recommend Nissan Antwerpen Collision Center to anyone in need of expert collision repairs. Thank you to Kurt and the entire team for your exceptional work and dedication! Peri Saunders
Mike Williams
Shelby and her team are the best in the business, if you want your vehicle fixed right the first time, call these folks. Awesome experience. Great people.
Free Fire
I never wrote a review in my entire life. I generally don't point out any small issues. My experience here was very bad, which made me write my first review (unfortunately.) I see that Sarah Kellett wrote a review about this place about 8 months ago. Poor communication, slow to act etc. My experience was more or less the same. It took them almost a week to contact my insurance (which is confirmed by my insurance) after I first dropped of my vehicle for a small dent fix on top of the roof (on top, outside) I got the vehicle back after 5 weeks and it was dirty inside ( I have pictures) After I got the vehicle, i saw that the windshield panel was loose. When i pointed that out, i was told they never touched it and advised me to contact insurance. Seriously - contact insurance for new problem which never existed before?? It wasn't loose when I gave them the vehicle, how can it be loose now? No answer. All in all, this place, never again for me. Extremely disappointed and felt helpless. Is this something that can be reported to Better Business Bureau?