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5 helpful highest ranking reviews
Steve Baron
My car broke down in a highway and I was looking for a closest mechanics shop, I can get my car towed to, where I came across the baltimore annapolis, auto truck and car repair. I contacted and spoke with Austin. He immediately started to think of a solution and diagnosting problem. I had to call him multiple times through this process, and every time he answered my call graciously. When my car arrived at their site, their knowledgeable staff started to work on my car right away, understanding my dire situation, and tried to figure out what the problem was. I am very impressed with the response, expertise, and care I received. Thank you! Steve.
Marlene Plumley
I transport racing sailboats all around the United States and finding a trustworthy, knowledgeable, and fair mechanic for trailers and tow vehicles is harder than it should be—especially as a woman in a male-dominated space. Too often, I've been overcharged or brushed off. But not here. I found myself in an urgent situation when my usual trailer repair shop was booked out for weeks. Thankfully, I connected with Austin at Baltimore-Annapolis Auto, Truck, And Trailer Service, and I can't say enough good things about the experience. He had me drop the trailer off the same day I called, assessed the issues quickly, and made all the necessary repairs in a remarkably short turnaround—at a very fair price. His expertise was clear from the start, and the communication was excellent. While I can’t speak to every service they offer, I can confidently say that for trailer repair and service, Austin has earned a loyal customer. I'm involved with a local sailing championship and will be making sure all the boat owners get his info so they can schedule mobile trailer service in advance of the event. As a woman, I sincerely appreciate being treated with respect and honesty. Thank you, Austin—you’re a rare find in this industry. Highly recommend!
Bryan Simanton
⭐⭐⭐⭐⭐ Austin was fantastic to work with—timely, professional, and clearly knowledgeable about his craft. He explained everything in a way I could understand, kept me updated throughout the process, and had my car back on the road quickly. I really appreciated his honesty and attention to detail. Highly recommend!
Lamar Wall
Great guy to work with thank you very much for helping me today Austin I will truly be back for more buisness… :) very friendly kind and helpful and very efficient 10 out of 10
Shanda Wooten
Less 30 minutes for on-demand diesel service. Recommend all vehicle repair at this location. Thank you austin for your service.😁😁😁😁