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- Mon-Fri 8am-6pm
- Sat 8am-3pm
- Sun Closed
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GPS Location
5 helpful highest ranking reviews
Kyle Fillebrown
Had a great overall experience here! Tried going to another tire place beforehand, Mr Tire in Gaithersburg. I won't go into how bad it was in this review, go look at their reviews if you want bad news. I wanted to get 4 tires replaced, got a reasonable price from Bay Point, scheduled the appointment for a week later (today, Saturday). Called to confirm Friday morning the appt and that tires were there, got confirmation from Adam. Showed up 15 min early for the appt, handed them my keys and less than an hour later they are well on the way to being done. I also want to shout out Tim at the front desk, he is super helpful and friendly. Before I even scheduled the appt, when I was just getting prices from a bunch of places, Tim took the time to look at my tires, confirmed they needed to be replaced and gave me reasonable prices on a few entry level tire prices (I specifically requested entry level, I'm sure they can do higher quality tires). I hope I don't need to fix anything else about my tires for a while, but if I do, this is where I'll go. Update after completion of appt: 4 new tires, took about 2 hours. Very happy with the service, they do a free alignment check but don't actually do an alignment unless you want them to, and they give you the specific results of the check for free. Price I was quoted was honored. I asked, they don't do aluminum rim repair, but they are happy to recommend places in the area that do (they can do steel rims a lot of the time though). All in all, everything went very well, will recommend to everyone!
Taylor Russo
I have been taking my car here for over a year now after initially going here for my state inspection. They are very honest and trustworthy, never trying to rip you off, just wanting your car to be safe and functional. They’re also always nice and they offer convenient appointments, rides, and drop offs. I’ve never been happier with an auto body shop before!
Aaron Hoel
I would give more stars if I could! I took my wife's car in for service today (scheduled), and there was a glitch with their new computer software, but Rick and Adam took it all in stride and got me checked in with no issues and had a great attitude about the glitch. I have gone to different repair shops throughout my life and largely have had horrible experiences. Not at Bay Area Point S in Gaithersburg. They quickly checked everything out, listened to me (my concerns with my wife's car and why we needed the service) and even let me know that some of what we wanted repaired was not necessary to renew the tags! Not only do they not try and up-sell you, they will honestly tell you what you need to do now and what can wait. They provide a free trip back home while they work on the car and a free trip back once they are done. Their prices are very reasonable...we needed our tire pressure gauges replaced on all four wheels and their prices were far below what found on the internet. Most importantly, everyone who works there seemed professional and very friendly. I initially thought about waiting for the service to be completed (but then took them up on the offer to head home until they were done), and while I was waiting, many return customers came in. Rick and Adam remembered all of their names and they treated their customers like close friends. The entire experience was A+++++. I have a new mechanic for as long as we live in this area! Even if they might be a bit of a hike for you, you should consider taking your car to Bay Area Point S in Gaithersburg. You will be happy that you did! And I will add, I never leave reviews/feedback for such services, good or bad. But this experience was so fantastic, I had to leave a review! Thanks so much for your service and see you again!!
Brittanie Morris
Love this place, very helpful and willing to share the knowledge of your vehicle and reasonable price. They had a tire available for me and was able to change it out less than 1hr. They took the old tire and dispose the old tire and Vacuumed the left over residue. Thank you all for your help.
Peter C
I had a nail in the shoulder of the tire that was unrepairable. They were able to schedule me for an appointment the same day I called and replaced my tire within 1/2 hour. Very courteous, professional, and quick service. Highly recommended.