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- Mon-Fri 8:30am-5pm
- Sat-Sun Closed
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Google Reviews 5
Jason Carias
Great Experience! Had an awesome experience at Beamer Auto. Aaron and Kevin were super helpful and honest about everything that needed to be done on my X5M. Came in for a twin turbo replacement, and they got it done fast and right. They even gave me a ride home so I didn’t have to call an Uber — that’s next-level service. Plus, they worked with me to get the best price possible. Highly recommend these guys if you want honest, professional BMW work done right.
Allison Ross
This is my first time using Beamer Auto. My car was misfiring. I called them to see if they service VWs. They confirmed they did. Took my car in. They did a diagnostic to confirmed the issue. I like the fact that they email the details of the repair(s) needed and you can approve via the email. I provided approval and they sent pictures of the parts that were removed to show you. They repaired my car and I was able to pay them online. I need additional work. I will use them again and recommend them to my friends and family. My first experience was a good one.
michelle Hernandez
I had a great experience with Beamer Auto! I brought in my BMW M6 for repairs and was thoroughly impressed with the service. Aaron was incredibly helpful throughout the entire process — very knowledgeable, transparent, and easy to communicate with. The work was completed quicker than I expected, and the quality was top-notch. Highly recommend Beamer Auto if you’re looking for reliable and professional service!
Larry Davis
Review of Beamer Auto, Aaron Lane, Clinton MD I rarely write reviews, and I especially dislike leaving negative ones, but auto repair is expensive, and it all comes down to trust. I’ve been taking my vehicles (BMW X5 and Mercedes E350) to Beamer Auto since 2022. Up until recently, they consistently provided good service at a fair price. Unfortunately, my last two experiences have completely changed my opinion. About 8 months ago, I brought in my X5. Communication was poor—I had to call several times just to get updates and an estimate. Since I trusted them from prior service, I gave them the benefit of the doubt and chalked it up to a bad day. This last visit today, with my E350, however, was unacceptable. I emailed in advance detailing the issues and received a confirmation for a 10 AM appointment on Thursday, September 18. When I arrived, the front desk person (Aaron) asked me to repeat everything instead of checking the email. I explained two issues: 1. The driver seat not returning fully upright (a sensor recalibration Beamer had fixed for me two years ago). 2. The passenger side headlight was flickering and going out intermittently. I was told I’d get a call with an estimate. Hours passed with no update. I called around 3:30 PM, no answer, and their voicemail was full. Eventually, they called me back but admitted they hadn’t even looked at my car yet. Approx 4:30, I called again, because they close at 5:30. This time, Aaron said they wouldn’t get to it that day but promised it would be checked first thing in the morning. The next day, still no call all morning. Frustrated, I drove 40 minutes back to the shop around 1 PM to pick up my vehicle. My car was sitting exactly where I left it. After waiting while Aaron looked at the computer and asking me the same question again about my car, I was told they couldn’t fix the seat issue and that I’d need to go to the dealer (even though they had repaired the exact same problem less than two years ago). Then he incorrectly stated it was my driver-side headlight that was bad, when in fact it was the passenger side—the issue I had clearly outlined multiple times. Despite their lack of communication, inaccurate assessment, and the fact that my car hadn’t moved, I was charged $158.75 for a diagnostic check. Based on my experience, I don’t believe they even looked at the vehicle. After three years as a loyal customer, Beamer Auto has lost my trust and my business. If you’re considering them, proceed with caution—buyer beware.
Charles
after getting an estimate from dealership, quick search for independent bmw repair shop lead me to beamer auto. they beat price of all repair estimate from dealership and customer service i received from the team was better than dealership experience. A+ recommend to anyone looking for bmw specialty shop