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- Mon-Fri 8am-5pm
- Sat-Sun Closed
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Google Reviews 5
John Bent
I have worked with Bob's Auto Collision twice over the last 3 years, most recently this week on my wife's car, which was too old to make it worthwhile to carry full coverage. They stood by their initial estimate, and that is about as good as it gets. The car repairs were completed expertly, and I am more than happy. I would recommend Bob's Auto Collision to anyone (and often do!).
Randy
Hey, I normally don’t write reviews, but I had to recognize Bob’s Auto Collision, specifically Josh and Leah. As you probably know, the reputation of mechanics isn’t always the best. I’ll be honest — I went into this process expecting the worst. But Josh completely changed my perspective. This wasn’t a short or simple situation, yet he somehow made it feel as easy as 1, 2, 3. He restored my faith and trust in mechanics. This experience meant even more to me because I’m not originally from Baltimore, and this all stemmed from a hit-and-run. I was expecting a rough, stressful experience. Instead, my expectations were completely flipped. Bob’s Auto Collision showed me that this city isn’t as bad as I once thought. It’s actually a little sad to say they’ve helped me so well that I hopefully won’t need to see them again — but if I ever do, I won’t be worried at all. This is a shoutout not just to Josh and Leah, but to the entire team for making everything easy, straightforward, and stress-free. This was hands down the best customer service I’ve experienced — not just in auto repair, but across any industry. I genuinely wish I could take this whole team with me wherever I move next. Thank you all again. I truly appreciate everything you did. Sincerely, Navy - Blue Honda Civic 🚙
JAELYN BELL
I greatly appreciated the kind and personalized customer service I received from these awesome folks! 😊 It meant so much to have regular updates and my questions answered with patience and understanding. They even got my car back just a smidge ahead of schedule—what a lovely win! Thank you again! 💖
Quinn Reddick
The customer service was top tier! I dropped my truck off on a Tuesday and it was ready the following Tuesday! They kept me informed about everything with ordering the parts and an estimated time it would be ready the work was phenomenal I highly recommend!! You will not be disappointed
Kellie Johnson
My car look brand new I appreciate y’all so much.. communication was great.. I hit a deer and after getting my car back you can’t even tell. Y’all did a great job!!! Thank you