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- Mon-Fri 8am-5pm
- Sat-Sun Closed
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5 helpful highest ranking reviews
Ashley Schweinhart
GO HERE NOT TO A DEALERSHIP. Had my brand new car less than 2 months, thought my flat tire was covered by the dealership, it wasn't they wanted $500 to replace it. I called Byrd they got me in same day, replaced my tire, even put my spare back in place for almost half what the dealer charged. Did it in less than 30 minutes. HIGHLY RECOMMEND
L Hendershot
Dwayne and his staff are the best, they always take great care of my Range Rover and my wife's Lexus! Great knowledge and great service, highly recommend Byrd Tire!
Manuel manzano
Don't go to this place,is not good service,they told me to replace the 2 axels ,that it was the only issue and reason why it failed the first time,I did fix it, and few days after when I came back to reinspect it the car, it failed again ,saying then I have to fix more things ,they do this to take your money .my car after the second inspection it was making big noise ,they made a hole at the exhaust close to the engine during the inspection causing big noise ,because they not be careful when inspect your car. See the proof picture from the second test. Trust me I’m not mechanic but I’m not stupid,they can lie to people or women then doesn’t know about cars,I know my cars and I know when someone wants to take a advantage from you. People can be gentle taking care of you giving you free coffee or treating you nice,but you have to be careful what they do to your car,and I’m not only talking about this place,I’m talking about any place then you go.
Nelva Grossnickle
Byrd Tire and Alignment is the go-to destination for all your tire and alignment needs. With exceptional service and a friendly atmosphere, you can trust that your car is in good hands at Byrd Tire and Alignment. Their team of experienced technicians are dedicated to providing top-notch service to each and every customer. From the moment you walk through the door, you are greeted with a warm and welcoming smile, making you feel like part of the family. The staff at Byrd Tire and Alignment understand the importance of prompt service and strive to get you back on the road as quickly as possible. Whether you need new tires, a wheel alignment, or any other automotive service, you can count on Byrd Tire and Alignment to deliver efficient and reliable results. They also take the time to explain the work being done and answer any questions you may have, ensuring that you are fully informed and satisfied with the service. Customer satisfaction is their top priority, and it shows in the quality of their work and the relationships they build with their clients. From routine maintenance to unexpected repairs, Byrd Tire and Alignment is the place to go for exceptional service and a friendly atmosphere.
George Hook
Going through insurance, my vehicle was serviced at Caliber Collision. Caliber Collision subs out their alignment and balancing to Byrd Tire & Alignment. I had an issue with my vehicle and Caliber Collision told me to go to Byrd and have the work performed and they would bill my insurance. When i arrived, I told Danny Shirley, who was the customer service representative at the front desk the reason why i was there and that Ryan from Caliber Collision should have called and notified him. Danny stated that he did not receive a call. He then called Caliber Collision to get a reference number for billing purposes. While on hold, Danny started speaking to me bad mouthing and mocking Ryan regarding his intelligence. I found that quite unprofessional and rude to be talking bad about anyone to a customer. Let alone someone that Byrd Tire & Alignment works closely with and receives a ton of business from. The work performed on my vehicle was fantastic. However, after the work was completed, Danny Shirley refused to give me a copy of my receipt for my records. As Mr. Shirley was holding the receipt for repairs in his hand, he told me if I wanted a copy of the receipt, I need to contact Caliber Collision (yes, you read that correctly). I reminded him that they are a third party vendor conducting repairs on my vehicle, which they are billing Caliber Collision that will ultimately be billed to my insurance and I wanted a copy of the repairs that were completed and the cost of the work performed and a CYA for my records. Danny Shirley outright REFUSED to provide me with a copy of the repairs that were performed on MY vehicle. Ultimately Mr. Shirley complained, and huff and puffed as I took a photo of the receipt. From my experience, the only establishments/businesses that refuse to provide written documentation of work performed are typically doing something under the table, shady or inflating the price and don't want a paper trail. Overall, I am quite happy with the work performed on my vehicle by the service technician, but having a moron at the front desk refusing to provide basic receipts for work performed makes the business as a whole look unprofessional.