Cummins Sales and Service

manufacturer GPS Located
★★★½☆
3.7 (80 reviews)
Location
Address:
1907 Park 100 Dr
Glen Burnie, MD 21061
GPS Coordinates:
39.157052, -76.664372
Contact Information
Phone:
(410) 590-8700
Contact:
Cummins Sales and Service
Hours of Operation
  • Mon-Fri 7am-4:30pm
  • Sat-Sun Closed
Business Information
3.7

Rating

80

Reviews

manufacturer

Business Type

GPS Location

5 helpful highest ranking reviews
Kenneth Evans
★☆☆☆☆ 2 months ago

Very poor customer service.. there generators have issues and they will find any excuse not to cover under their warranty

David Karr
★★★★★ 4 years ago

Excellent crew. They have a new chassis Dyno to test over the road tractors. Just installed but it will be up and running in a week or so.

kenneth Neal
★★☆☆☆ a year ago

Had an issue with my generator. Made an appointment and dropped off my unit on time. Was quoted 2-3 days until I hear something but I was never contacted. I called and the rep said it’ll be a couple weeks because it’s just a drop off. Well it wasn’t a drop off it was an appointment, after talking to the mgr they agreed to expedite it. Well I just got a call that they found a frayed wire that burned a wire nut so they peeled back to the fresh wire and replaced the wire nut which is a .25 cent part. Total came out to $1440…….thieves! I’m an electrician and it most likely took 20-30 minutes to trace out the problem then 10 minutes to fix and total parts are a quarter and they charge $1440!!!!! Completely ridiculous. I’ll find a different generator repair from now on.

Brannon Moore
★★★★★ 5 years ago

Very professional and nice. Fixed our generator in a timely manner and took good care of us. Very good service!

Alexandru Ceban
★☆☆☆☆ 2 years ago

Worst customer service experience thanks to Tim. They had issues with credit card payments, and told me that I need to pay Cash. I asked if I can pay with wire transfer, zele, check, cash app, fill out a credit card for and they can charge when the system will work (I have a business account with them) , but they wanted only Cash...and Tim was taking the part with him acting like he was afraid that I might still it... When I came back with cash he gives me a receipt but it says payed with credit, even it was paid cash...