Exxon Auto Service Center

car_repair GPS Located
★★★½☆
3.9 (77 reviews)
Location
Address:
7898 Ridge Rd
Hanover, MD 21076
GPS Coordinates:
39.131083, -76.738308
Contact Information
Phone:
(410) 404-8571
Contact:
Exxon Auto Service Center
Hours of Operation

Hours information available upon request
Business Information
3.9

Rating

77

Reviews

car_repair

Business Type

GPS Location

5 helpful highest ranking reviews
Rayna
★★★★★ 5 months ago

I get a lot of work done here, often same day or next day. They're fast and very reasonably priced. It's a small business but I haven't had any problems with their results!

Jeri Price
★☆☆☆☆ 3 months ago

Warning! Simple maintenance was almost catastrophic! When I showed them their error the manager proceeded to berate me because I am a WOMAN! Just take your vehicle to the dealer at least they stand behind their work. Customer service needs a lot of improvement here! Don’t Do it!

Crystal McClurkin
★★★★★ 3 months ago

Very helpful and knowledgeable. Speedy service! In and out. Very good pricing

jamie c
★★★★★ a year ago

Awesome customer service! They got me in and out, and my vehicle runs smoothly. I know a lot of mechanics get a bad rep for trying to get over on people, but I didn't feel that at all here. Prices were reasonable, and everything was explained thoroughly.

Reva Coussey
★☆☆☆☆ a year ago

I thought this was a good repair shop. We were first introduced to them by a friend to get our inspection completed as we were new to MD. My car is older but it has driven across states for years. Just keeping up regular maintenance and all all of a sudden, when it got to Maryland everything was wrong with it. So we paid almost $3000 for 1st repairs only to come back. Months later and give talmost three thousand dollars only to come back a couple weeks later for almost a thousand dollars yesterday. Please be reminded that every time we're askong them to Please look over the whole car. Let us know whatever needs to be fixed. We just wanted the car repaired and running like it always does. But somehow they fix the left side and not the right. Save it for 6 months later. And every time they gotta go in the same way, chargingt he same kind of labor fees instead of doing it all at once. This is not a good shop. If you take your car there you will return repeatedly.It will always be something just slightly different wrong.You will never be free of them. When we told them that we did not want them to do the last service.We came to pick up the car and it was left with the hood up across the parking lot.Not next to the shop.I guess our car was just free for whoever wanted to take parts from at that point. Customer service is lacking big time. And it's going to always be your car and not them. If you know your car You will know that something is not right. They will keep. Making things wrong and you will be able to drive it just long enough to bring it back to them.As the "trusted" mechanic. The prices are outrageous and they prep the work to keep you coming back simple as that. Do not go here. Just.read their responses to dissatisfied customers and it will tell you exactly who they are. Supposedly all of their dissatisfied customers are fake customers.My over six thousand dollars wasn't fake. And my car is nice.People want to buy it all the time, so don't believe any kind of b.S that they could say. People at their shop offered to buy it.