Location
Contact Information
Hours of Operation
- Mon-Fri 7am-5pm
- Sat-Sun Closed
Quick Actions
Business Information
Rating
Reviews
Business Type
GPS Location
5 helpful highest ranking reviews
EG3
Freestate Auto & Truck absolutely deserves 5 stars for their outstanding service and professionalism. I brought in a vehicle I had just purchased from Virginia for a Maryland state inspection, and they turned what I expected to be a stressful process into an incredibly smooth and positive experience. From start to finish, I felt like my time, my vehicle, and my business were genuinely valued. Brandy at the front desk was fantastic – friendly, organized, and on top of every detail. She clearly explained what to expect, kept me informed throughout the process, and made check-in and paperwork quick and painless. Her communication and welcoming attitude set the tone the moment I walked in. Luis, the service manager, was equally impressive. He took the time to walk me through the inspection process, answered all my questions, and made sure everything stayed on schedule. His professionalism and honesty gave me complete confidence that my vehicle was in good hands. Jean, the mechanic who performed the inspection, did a thorough job while still being efficient. It was clear he took pride in his work and treated my car with care. When everything was done, the results and any notes were explained clearly and respectfully—no pressure, no upselling, just straightforward, trustworthy service. If you need a Maryland state inspection or any auto/truck service, I highly recommend FreeState Auto & Truck. Brandy, Luis, and Jean turned a routine inspection into an excellent customer service experience, and I will absolutely be returning and recommending them to friends and family.
Elroy Johnson
I brought my 2016 Jeep Grand Cherokee SRT in for service, and I couldn’t be happier with the experience. From start to finish, the team was professional, knowledgeable, and genuinely cared about getting my vehicle back to top shape. A big shoutout to Luis, Sandy, and Brandy — the service writers who made everything smooth and stress-free. They kept me updated throughout the process, explained the repairs clearly, and made sure every detail was taken care of. It’s rare to find a shop that combines great customer service with expert technical work, but this place does it perfectly. My Jeep is running better than ever, and I’ll definitely be coming back for future maintenance. Highly recommend this shop to anyone looking for honest, high-quality auto repair
Almeshia King
I had a great experience at Freestate Auto & Truck Service getting an oil change and tire rotation. Brandy at the front counter was fantastic—prompt, friendly, and very informative. She kept everyone updated on the status of their vehicles, which made the wait stress-free. The lobby was clean and comfortable, and the work was done quickly and with care. The technician even walked me through the services performed, which I really appreciated. Overall, the service was professional, efficient, and customer-focused. I’ll definitely be returning for future maintenance and recommend Freestate to others.
BranDREWbian
I visited Free State Auto on Ritchie Road for a vehicle inspection and had to return for a re-inspection. Both times, I was helped by Luis, who was friendly and professional. The service was quick, efficient, and hassle-free. I highly recommend them for reliable and courteous automotive service.
Phillip Stevens
As always I dont have any complaints but Good complaints. The 100,000 mile maintenace by Freestate, I am very happy with. My 15yrs going to Freestate has not disappointed me, especially in complex situations with my vehicle..