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- Mon-Fri 8am-5pm
- Sat-Sun Closed
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5 helpful highest ranking reviews
Dan Morath
The window replacement looks great and the install itself was really quick. Those are the most important things for me. It did take longer than expected to get the glass and I had to follow up to schedule the install. That said - my case wasn't an emergency at all - so this wasn't critical to me. I'd use them again.
Nicholas White
This business is great. They are best hands down. The staff is professional and courteous. They have done work for me and my wife several times All of the work they have done to my building and home is impeccable. They have done gorgeous windows, screened in porches and glass showers that are better than any I have seen. Using anyone else would be a mistake.
Patrick Sullivan
Zero stars was not an option. It took a little over 5 years but it finally showed itself. I had my windshield replaced in my explorer several years ago. I brought my explorer back here after they installed the windshield because there was a vibration that wasn’t present prior to the new installation. I was convinced it had something to do with the seal. At least twice we brought the vehicle back and the tech tried to adjust the wiper blades like that was the problem. I explained the issue in great detail after the 4th call. Now I was aggravated and demanding resolution, I was never disrespectful. When I asked to speak to the owner a gentleman grabbed the phone from the woman I was speaking with and hung up on me. A good company is measured by how they handle mistakes. They decided to glue the broken trim clips back on and it lasted 5 years. Now I’m $400 + out of pocket to fix all because you couldn’t do the right thing. Wouldn’t recommend them to anyone. If they make a mistake you will end up leaving with a belly full of anger and no resolution. Safelite repair & replace. And if you’ve had an explorer windshield replaced and your pillar trim flew off, I would check to see if the same black glue they used on the windshield is now on the clips. Look at pics below. New trim clip hole glued over. Clearly same as windshield glue all over old bracket. Thanks for the terrible service!
Rashi Garg
Great service. One of our windows had a broken seal. The repair process was very convenient. Definitely recommend them for all your windows repair or any glass related peojects.
Erin Resosky
Overall the window replacement was well done. However $495 for below average customer service and business handling resulting in a 2 star review. We had a hole in a double pane, upper half bedroom window. $495 seemed excessive. We were told 2 weeks for materials to come in prior to installation. It took over a month and every time I called to check the status the woman working the phone was extremely rude. Miraculously the final time I called the materials showed up. They also charged the CC on file after the inspection without calling me to let me know they’d charge my card that day. Proper business practices would be to call your customer and let them know you’re charging their card. Window looks great however due to poor business practices will not be using them again.