Griffin's Service Center

car_rental GPS Located
★★★★½
4.6 (57 reviews)
Location
Address:
3605 Brenbrook Dr
Randallstown, MD 21133
GPS Coordinates:
39.364087, -76.783950
Contact Information
Phone:
(410) 922-9860
Contact:
Griffin's Service Center
Hours of Operation
  • Mon-Fri 7am-5pm
  • Sat-Sun Closed
Business Information
4.6

Rating

57

Reviews

car_rental

Business Type

GPS Location

5 helpful highest ranking reviews
A Scrivens
★★★★★ 2 months ago

It's hard to know who to trust. I trust Stan and his team. They seem happy and dedicated to what they do. There definitely is a vibe of integrity and familiarity. Been going for 20 years. Dreading the day that they eventually go out of business.

Isaiah
★★★★★ 4 months ago

dropped my vehicle off on New Year’s Eve received my car back on Friday they’re very honest I thought there was one thing wrong with my car and the whole time. It was not what it was. I’m so thankful that I took it there.

Lady Day
★★★★★ 7 months ago

Great friendly service good pricing the only place I take my car

m sullivan
★☆☆☆☆ 2 years ago

Left car Wednesday morning. Did not get car back until the following Wednesday morning. Charged $98 diagnostic fee when he told me prior to bringing it in that it would cost $50. That fee should not be applied if you agree to the work being done. He stated the car was ready on Friday but he forgot to call. Instead he called on Saturday even though they were closed so he could do paperwork. Sunday they were closed. Monday they were closed due to holiday. Tuesday he was short staffed due to holiday so I couldn't be picked up. Wednesday I made my own arrangements to pickup my car. I received no apology for my inconvenience and the charges were in my opinion were over the top for the work performed. I was referred to him by a "regular customer" He too was shocked and disappointed in the price and delays. He wanted to intervene but i like knowing who im dealing with, when spending my money. An apology and an adjustment in the bill should have been offered to make it right for me as a new customer who they should want to keep. At this point I would not recommend due to prices and poor customer service. STANLEY I LOST TIME & MONEY. YOU LOST A REGULAR CUSTOMER AND POTENTIAL FOR FUTURE CUSTOMERS I COULD HAVE BOUGHT TO YOU. I CONSIDERED FILING A COMPLAINT WITH THE BBB AND THE CC COMPANY. BUT I'LL RELY ON KARMA

Christopher Williams
★★★★★ 3 years ago

They take care of my two work trucks and and my wife's car. Been using them for years. Very honest and knowledgeable mechanics, which is invaluable. I would recommend them too anyone. Stan is the man!