Hampden Auto Care LLC

atad atzmon

★☆☆☆☆ 3 months ago

I came here off a recomendation from a coworker, and it led to $3,000 dollar decifict. This place really taught me a lesson that if you ask fo quick and drity, the quality is abismal. My first visit they did great work, quick, and very cheap. The owner seemed so kind and helpful, I went to have the work inspected by a mechainic I trust and they said "they did a lot of work, and it looks good". In my mind that was enough. For the next few month i went exclusivly to Hampden Auto Care. In Feb and March of 2025, I went there 3 times, leaving my car for 4 days, even though I needed it for work. They kept asking for more time even as a made an appiontment a week prior. All the work they did, I had to replace in less than a year because, they didn't seal my enigne properly, give me shoddy enigne mounts and put me through a wild loop. I came back one time to pick up my car, and when I got there it wasn't in the shop, I asked the mechinics where it was, and they said they took my car, without my permission, to the store to buy beers. I immedialy called the owner to have it brought back to me. This place truly makes going to the mechanic painful, your trusting your car which is a big asset and tool you use on a day to day basis. To people you don't know, who stand to profit from your ignorance. And they sure profitted, the $3,000 is the money i paid them, didn't include the $1,500 i've been paying to get it all fixed properly. Learn from my mistakes, save your money, and if you do go get a second opinion.

Paul Campbell

★★★★★ 7 months ago

New location (directly across the street from Fox45) is equally convenient and the service is still outstanding! I recently had my car serviced here for the third time over a few years and can share that this is an honest and hardworking mechanic. Great/honest cost for the work and clear communication. He just moved and is still setting up shop but got my car on the road after thorough diagnostic and quick repair. Recommend!

David Amos

★★★★★ 3 months ago

Solved a. Nagging problem with my older Porsche that had other shops perplexed. Owner did the research the research, tracked down parts and solved the problem. Honest job without ripping me off. Great communication during the entire process.

C Mars

★★★★★ a year ago

I have always been wary of auto places as a single woman who self admittedly doesn’t “do” cars. But when I came in and got my car looked at, Sam showed me every piece that needed work, explained why, and showed me where the parts were worn down. The price and time estimate were also exact. This made me feel very securely that I was not being ripped off. I would recommend this place to anyone who needs auto care in the area!

Arthur Barker Jr

★☆☆☆☆ a year ago

I had a very close friend have his car worked on here, a subaru to be specific. Vehicle had a bad timing chain. He was charged well over the estimated repair cost, got his car back with jb weld on coolant hoses, wood screws threw the coolant overflow, broken connectors, loose bolts the list goes on. I personally spoke with him, I am a mechanic for over 13years and he had no answers for any question I had. Labor time issues. Over charging on prices issues. All the issues with the engine repair. And to top it off my friend never got a repair order or receipt for any repairs. If you need brainless work done aka brakes oil change etc, sure he's OK. If it's diagnostics or any indepth repair please reconsider and have it addressed by a skilled mechanic. When I arrived there was young children in the shop smoking weed. It's a total circus. I cannot do a 0 star review so he gains 1 star throught this whole crap shoot