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- Mon-Fri 8am-5pm
- Sat-Sun Closed
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5 helpful highest ranking reviews
erik mangini
Had my vehicle repaired in one week's time; clear and constant communication from Scott and the team throughout the week, and they even handled my rental car! IMMACULATE BODY WORK!
Kyle Cole
Had my car worked there and instead of doing what's right for the car and customer they just stick to the contract of insurance. Then want to quote an insane amount to make the old match the new. They replaced pinstripes on the nose of my car and looks ridiculous now. I do not recommend this collision. Center at all
George Rambo
Went here after a Deer Collision, Scott was my contact, this is my favorite car and I was concerned Absolutely did not want my car totaled there was some fender and front end damage the air bags did not deploy but they did have a malfunction. He had to do alot of extra work with the insurance company and and tech's had it sent to the Dealership, long story short he went the extra miles to get it fixed perfect. He was friendly and attentive with all my questions it was a GREAT EXPERIENCE!!! WOULD ABSOLUTELY RECOMMEND THEM HAPPY I CHOSE HERTRICH AND MET SCOTT
morgan brasure
Best off to take your vehicle somewhere else. If I could give no stars I would. I had a 2024 Bronco sport only worth 24k had 19k worth of damages but hertrich just wanted a payout. Hertrich did a half ass job on my vehicle so when I got it back I had to take it back to them once a week with a new issue every week for over a month. And at that it would just be a temporary fix. I got sick of waiting on hertrich to fix my vehicle back to 100% “guaranteed work” that I just got rid of the vehicle altogether.
Andranette Holden-Hall
Service here has been horrendous! Poor customers service. Had my truck for two weeks without fixing a thing, did not call me to tell me they were waiting on parts in December. Than it to almost 6 months to schedule my repair. They have had my truck since April 17 and it is still not completed. They will not give me a loaner car or help pay for me to rental a car. My insurance rental fees were maxed out because the kept my car for two weeks in December for no reason. They tore up the chrome trim on my windows and did not replace them. POOR SERVICE!!! It is May 25, 2023 and my truck is still not totally repaired!!