Hi-Tech Auto Repair Services

Obed Matuga

★★★★★ a year ago

Hi Tech Auto Repairs is a very professional mechanic shop, the staff there is very welcoming and with a lot of vehicle knowledge. Recently my car a Honda Accord had transmission shifting issues, it just stopped in the middle of the road. So I towed it to Hi tech. Since they have done some work for me before I trusted that they will do a good job. I was worried that I have to buy a new transmission, but after 24 hours the owner called me, and told her had fixed the issue it's was something in the transmission. Guess what, he came and picked me up with my car and we went test driving it. And guess what, he did not even charged me a penny for the fix. If that is not God sent person then I don't know what is. This is the most honest shop I know on DMV and recommend 100%.

lisa meksa

★★★★★ a year ago

Great service and mechanics. They explained the problems clearly and didn't try to up-sell unnecessary repairs. Trustworthy and thorough. I highly recommend Hi-Tech Auto.

Kobi George

★☆☆☆☆ a year ago

Bad experience. Not recommended. From my experience with most mechanic workshops, they won’t charge you to diagnose your car fault if you are gonna have the car repaired by them. Otherwise you’ll be charged for them to diagnose the problem if you just want to know the car fault... But these guys will have you pay everything including a separate fee to diagnose a car they repaired. That’s ridiculous

Emma Yerger

★☆☆☆☆ 3 years ago

I'm not really one to give negative reviews, but this location has been a headache to deal with for the past 2 weeks. I recently moved to Maryland and I scheduled an inspection here on 3/11/23 for a state inspection. Upon inspection, the inspector discovered a rusted support on the right rear tire. Since my temporary registration expires at the end of the month, the inspector said he would reach out to the dealership they work with and call me with an estimate as to how much it would cost to replace the part. I did not hear back from them. I called them 3/13 and was told that they did not know what was wrong with my car and therefore had not gotten in contact with the dealership and could not give me an estimate. I was told they would talk to the inspector and get back to me soon. I again, did not hear back. I called 3/16 again asking for information about the estimate to get my car fixed in order to pass inspection. They told me again that they were unable to talk to the inspector and that they would call me on Monday, 3/20, with the estimate. Monday 3/20 comes and I did not hear from them. I called that afternoon and was told I now needed to bring my car in again so a different person could look at it. I bring it in the following day, 3/21 and am told that the fix would be over $600 for the part alone, but that the original inspector had misjudged the severity and it didn't need to be replaced. They told me I had to get it inspected the next morning by a second inspector. This morning 3/22 I dropped off my car for an 8:30 appointment. I was told that the car would be finished well before noon. At 11:40 they told me my car was ready for pick up. I am appalled at the lack of professionality and refusal to communicate basic information. The mechanics themselves were very kind however and willing to work with me to figure out the best course of action. I will not be going here again.

Douglas Robinson

★★★★★ 4 years ago

Went in for a few issues with my car. Services was excellent from the front desk to mechanic’s. Mike, the owner, was phenomenal as he broke down the entire process of what needed to be done and fully itemized everything for me before starting the work. He insisted that I ask questions and wanted to make sure I understood what was going on. Also, the communication was spot on as they never let one call go unheard. Overall, magnificent experience and became my new go to mechanic. 5/5