Hillen Tire and Auto Service Tire Pros

car_repair GPS Located
★★★★½
4.8 (988 reviews)
Location
Address:
200 W Padonia Rd
Timonium, MD 21093
GPS Coordinates:
39.455970, -76.637800
Contact Information
Phone:
(410) 252-3500
Contact:
Hillen Tire and Auto Service Tire Pros
Hours of Operation
  • Mon-Fri 7:30am-5pm
  • Sat 7:30am-1pm
  • Sun Closed
Business Information
4.8

Rating

988

Reviews

car_repair

Business Type

GPS Location

5 helpful highest ranking reviews
Tadesse Seleshi
★★★★☆ 2 months ago

Stopped by last month for a routine oil change and state inspection and had a great experience. The team was professional, respectful, and made sure everything was handled properly. They took good care of my car and kept the process smooth from start to finish. Solid service overall , I’d definitely return for future maintenance.

Treasure Douglas
★★★★☆ 4 months ago

Brian and the other technician were very nice and helpful. Shop was nice and my car was returned in good condition (Ive had other shops leave oil and other residue around the dash/door). Would’ve given 5 stars if it wasn’t for me waiting for a while after having to reschedule my original appointment but they seemed busy and its the holiday season. Will definitely return for other services.

Ryan Childs
★★★★★ 2 months ago

These guys are great. Thought they could repair something they couldn’t, but kept me posted the whole way and didn’t charge me for the labor of what they couldn’t fix. They did do a temporary fix while they ordered parts to finish the work. The most important thing: they were honest the whole way through, they kept me updated, they gave me options, and at the end of the day I’m driving a vehicle I know is safe for my family.

Ronaldo
★☆☆☆☆ 5 months ago

I was genuinely surprised, given all the positive reviews, at how disappointing the customer service was. One of the employees was in the middle of taking my information for a simple drop-off when he suddenly stopped, picked up the phone, and started assisting another customer for several minutes—completely disregarding me. It was unprofessional, and honestly something I had never seen before. The owner seemed pretty decent, but the other employees left a lot to be desired, and the overall experience just didn’t live up to the reputation that brought me there. Would not recommend.

Rebecca Fisher
★★★★★ 6 months ago

Come here all the time! I love that they text me and check in every once in a while to make sure everything is okay, it comes off very personal and caring not an automatic message or fishing for business. They always call me and get permission and tell me the price if they find something else wrong before they fix it so nothing is a surprise. They stay open a little late for me when I can’t make it within their normal hours because my drive home from work is a little bit long. They are always quick and communicate about everything. I recommend them alll the time!