Integrity Auto Pros

tire_shop GPS Located
★★★★½
4.5 (25 reviews)
Location
Address:
12052 Main St
Libertytown, MD 21762
GPS Coordinates:
39.485175, -77.242177
Contact Information
Phone:
(301) 898-5541
Contact:
Integrity Auto Pros
Hours of Operation
  • Mon-Fri 8am-5pm
  • Sat-Sun Closed
Business Information
4.5

Rating

25

Reviews

tire_shop

Business Type

GPS Location

5 helpful highest ranking reviews
leaf lover
★☆☆☆☆ 6 months ago

I have spent thousands on repairs at this shop, I was happy to be supporting a local business. Unfortunately my car was crashed by one of the mechanics, and I was not informed of this happening. Not until I noticed the damage myself after picking the car up. The only reason Integrity Auto were willing to help me is because my dash camera caught footage of them reversing/crashing my car INTO their garage door. The process of getting the car repaired was not easy, and took a long time. I was told my car would “look better than it did when it first got here”. I am disappointed to say that not only was it difficult to get this resolved, but the paint job was not great. I have ultimately lost more money, and my back windshield is covered in scratches and the sealant is ruined!

Doug Blacksten
★☆☆☆☆ 9 months ago

I took my motorcycle to this garage in mid-April for a new rear tire, oil change, and service. Days later, I had to call them to find out their mechanic had CRASHED my bike on a test ride — scraping the side and denting the fuel tank. They promised to fix it. Three and a half months later, after excuse after excuse (“painter having trouble,” “parts on back order”), I finally got it back — still not fully repaired. Damaged parts were never replaced, decals never reinstalled. They never once called me with updates. Not once. I had to chase them every time. Accidents can happen, but the way they handled it was unprofessional, slow, and careless. My bike sat for months, and I still don’t have the repairs they promised. I would strongly advise taking your business elsewhere.

Tony Miller
★★★★★ 6 months ago

Nate and Josh are top notch in both ability and professionalism. Don’t go to the larger shops; they cannot give you this quality of care.

Casey Lord
★★★★★ a year ago

Dan and his people from Integrity were fantastic. I called about getting a state inspection and they got me right in. They were pleasant and helpful on what my next steps were for registering my car. And when I had an issue at the DMV with paperwork, I was able to call and Dan helped me right away. I wholeheartedly recommend Integrity Auto and Dan!

Steven Warrenfeltz
★★★★★ a year ago

Integrity Auto Care came through when I needed the help. I called a few other mechanics and got the run-around on when I could get my car fixed. Then, I called Integrity Auto Care, and Dan was easygoing and told me to bring the car in the morning. I took the car in, and the mechanics were easygoing, truthful, and up-front. I'm very happy with their service and intend to use them in the future.