John Hook Automotive

car_repair GPS Located
★★★★½
4.8 (213 reviews)
Location
Address:
10800 Hanna St # B
Beltsville, MD 20705
GPS Coordinates:
39.028948, -76.907958
Contact Information
Phone:
(301) 937-0089
Contact:
John Hook Automotive
Hours of Operation
  • Mon-Fri 7am-5pm
  • Sat-Sun Closed
Business Information
4.8

Rating

213

Reviews

car_repair

Business Type

GPS Location

5 helpful highest ranking reviews
Vanessa Gaudino
★★★★★ 4 months ago

Super friendly staff, knowledgeable and made the process super easy. I got an alignment for a better price than expected and my car feels super tight. Thank you!

Nicholas Albert
★★★★★ 9 months ago

I had an outstanding experience at John Hook Auto and can’t recommend them enough! Josh was incredibly helpful, guiding me through the process with patience and expertise. Nate was equally impressive, maintaining full transparency about the work being done, which gave me complete confidence in their service. After my recent visit, I encountered an issue with a TPS the next day, and the team at John Hook Auto went above and beyond to make things right by addressing it promptly and professionally. This wasn’t my first time here—I’ve been a customer multiple times, and their operations and expertise consistently impress me. Their innovative text message system for diagnosing issues is a game-changer, keeping everything clear and transparent. Josh even took the time to answer a question I had after hours via email, which shows how much they truly care about their customers. John Hook Auto is a top-notch shop that delivers exceptional service every time!

Mariah K
★★★★★ 9 months ago

My Ford has lived up to its reputation. “Fix or repair daily, found on road dead” etc. I can always rely on John Hook Automotive to fix the issues. Every time I’ve taken my vehicle here for service, they are professional, communicate well, and my vehicle is ready when promised. I’ve never had a time where I’ve picked up my vehicle and then broken down after service. They are straightforward. Thankful someone recommended I bring my vehicle to them.

Therrion White
★★★★★ 9 months ago

I chose this shop because of the affiliation with Costco. It was my first time using them. I went there to have an issue diagnosed. Nate, the service advisor was very courteous, and scheduled my appointment quickly. They provided me images of the components of my car that needed repairs via text. I was very pleased with their service and would use them again.

Todd Lange
★★★★★ 2 months ago

Met Josh. Super great dude. Love his attitude and the shop is amazing! Give them a shot. Will not be disappointed.