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5 helpful highest ranking reviews
Mark
I know this is a long review, but I wanted to make sure I included all the major details so possible future customers are informed. My car was rear ended and only received superficial damage to the plastic bumper cover and a small minor dent on the lift gate. The responsible parties insurance company claimed responsibility and sent me a check for $2300 for repairs. I knew it was a little low, so I decided to take it to JT’s Collision to get another estimate. When I took it there, I was told they wouldn’t do an estimate and that they would just work directly with the insurance company on cost after they took the bumper off to see if there was any other damage. Right then, I kind of had a weird feeling in my stomach that something wasn’t right. I ignored that feeling since I wasn’t paying for the repairs anyway and dropped my vehicle off at JT’s Collision Repair on August 7th and was told it would take 2-3 weeks for repairs. After the first 3 weeks and still not getting a call from the shop, I called them and they stated that they are waiting for the insurance company to approve additional repairs. He told me the lift gate needed to be completely replaced. Now mind you, I took the pictures you see in the review before I dropped the vehicle off. There were no check engine lights, no bent frame, and even the liftgate only had minor damage. Everything was superficial. The guy said it would be another two weeks, so I waited another two weeks. Each week after that, the return date kept getting pushed back and back with new supplemental repairs, until over two months later, I finally was able to pick up my car. Essentially, they “claimed” they performed all this work on the vehicle that was required and needed payment from the insurance company before giving me back my car. When I picked up my car and looked at the seam between the rear driver quarter panel and the bumper, there was a build up of paint on it, almost as if the bumper was painted after they installed it on the vehicle. At the end of the day, JT’s Collision charged more than $10K for the repair of my car. Look at the damage and look at the cost they charged to repair that damage and you tell me if it was worth more than $10K. Granted, I didn’t pay a cent because the insurance company footed the bill, however, keep that in mind if you are going there to get your car fixed with your hard earned dollars. Body shops that price gouge insurance companies is part of the reason your insurance rates are high. I can’t say definitively what they did and didn’t do in regards to the repairs, what I can say definitively is if my car was ever damaged again, I would absolutely NOT take it to JT’s Collision.
Eric Tich
Top notch! Would highly recommend! JT's recently replaced the bumper on my Ferrari after I had an unfortunate run-in with a groundhog. Overall, they did an outstanding job. The panel gaps and alignment are perfect -- I doubt it was this good when it first rolled out of the factory -- and the paint match is spot on. I appreciated how easy it was to get in touch with John Turner. He kept me up-to-date on the part sourcing (a job all in itself) and repair work, and he showed tremendous patience while answering my many questions. JT's also took great care of my car while it was in their shop during the 4-week repair process. It was kept indoors on a battery tender, and was returned to me with a full exterior/interior detail.
Hugh Walters
Worst mistake I ever made taking my car here. It’s frame was perfectly fine but was told it was bent and therefore totalled. I’d been driving it for weeks before bringing in for repair. It was a really nice car and this repair shop saw an opportunity and took it.
Gloria Masemer
I took my vehicle there for a estimate. He looked at the car lifted the hood. oh it's totaled gave a outrageous estimate. Never took a picture one. Or even looked it over at all. Took it to two other places. Both asked first if I have lefted the hood to make sure it would close again. Then took a lot of pictures asked alot of questions and got a estimate for less then half the price. I will never take a vehicle there again . Just a warning for everyone. This place is a rip off.😡
Rich Lee
I have a ferrari and two lambos, and I have exceptionally bad judgement, so I constantly ding them, curb them, hit potholes, etc. The only person I trust to work on my cars is JT. He's fixed my cars every single time I've damaged them over the last 5 years and he's done an amazing job. He never overcharges or tries to upsell services, he's always communicative regarding delivery timelines and service completion timelines. I'll just list a few things he's fixed for me over the last few years. 1)Fixed my 458 when my dad rammed my car by accident 2)Completely fixed and repainted my sideskirts on both the 458 and the huracan every time either I or my girlfriend at the time curbed them 3)Fixed my 458 when a deer committed suicide and rammed me 4)Fixed the terrible job the dealership did installing the carbon fiber in my huracan This is the best guy and the best supercar bodyshop in the DMV bar none. If you want the job done right, there's no other place to go.