Featured Customer Review: "Great place, friendly people, good service! I've been coming to this station for a few years and have always had good experiences. They've always ..."
- Wade Green, โ˜…5

Koons Westminster Toyota Service Center

car_repair GPS Located
โ˜…โ˜…โ˜…โ˜…ยฝ
4.8 (1687 reviews)
Location
๐Ÿ“ฎ Address:
375 Baltimore Blvd
Westminster, MD 21157
๐Ÿ“ GPS Coordinates:
39.572845, -76.984608
Contact Information
๐Ÿ“ž Phone:
(410) 857-2323
๐Ÿ‘ค Contact:
Koons Westminster Toyota Service Center
Hours of Operation
  • Mon-Fri 7am-7pm
  • Sat 7am-5pm
  • Sun Closed
Business Information
4.8

โญ Rating

1687

๐Ÿ“ Reviews

car_repair

๐Ÿ“š Business Type

๐Ÿ“ GPS Location

Google Reviews 5
Wade Green
โ˜…โ˜…โ˜…โ˜…โ˜… 7 months ago

Great place, friendly people, good service! I've been coming to this station for a few years and have always had good experiences. They've always been friendly and accommodating and a great communicators when there's an issue. On my most recent visit, their free coffee machine needed some attention, and I mentioned it to one of the staff - and within minutes someone was out to fix it up and get it ready so I could enjoy my coffee while I wait in their lounge. They also gave me email updates when my car was ready and with a detailed invoice so I could have that for my records before I even ask. Overall, I'd recommend coming here for oil changes in service if you're looking for a great customer service experience!

Reisterstown Jazz Ensemble
โ˜…โ˜…โ˜…โ˜†โ˜† 8 months ago

The service person Molly is great and helpful. The evaluation and estimate was useful, but I feel that everything is overpriced. Itโ€™s at least triple to quadruple more expensive than the actual price of parts and labor costs. I know it is because I have done the research and gouging the customer is not good business. It seems itโ€™s okay to overprice filters and bulbs thatโ€™s ridiculous by its self. If it was reasonable I would have it done, but now I must do it myself. Iโ€™m not happy about that.

Everett Cammack
โ˜…โ˜…โ˜…โ˜…โ˜… 9 months ago

Milo assisted with coordinating the service. He was very cordial and professional during the interaction. Milo explained the process thoroughly, to include how to follow along online with the progress of the service. I was able to review the pass, fail, and suggestions for systems on the car. I was able to accept, or deny certain procedures. The process of scheduling service was easy and, and onsite contract was efficient. The waiting area is clean and accommodating to include coffee, seating, and plugs for your devices if needed. I highly recommend Koonโ€™s Westminster Toyota, and Milo for your service needs.

Alfred Cross
โ˜…โ˜…โ˜…โ˜…โ˜… 7 months ago

Good communication, multi-day loaner car included free with my repair, which was huge helper with my job(s). Dealership prices were unavoidable with my major ABS system repair, but at least my car is fixed right the first time and safe to drive again. Thanks

Lindsay Novotny
โ˜…โ˜…โ˜…โ˜…โ˜… 8 months ago

Service advisor was Jacob him and the staff were very friendly and gave estimates on how long it would take and the run down of whatโ€™s being done. Got my car back pretty quickly! Also has a nice waiting area as well and they come get you once your vehicle was done.