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- Mon-Fri 8am-5:30pm
- Sat 8:30am-5pm
- Sun Closed
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5 helpful highest ranking reviews
Erin Cox
They are wonderful! Going to a mechanic used to be so daunting but now I don’t mind because I found a great place that does not take advantage of people. I can’t say enough great things about this place! Ty for making getting my car fixed a better experience!
Katrina Gee
La Familia has been my auto home since 2015, they’re honest, dependable, fast and does a very great job! No complaints! Just Awesome!
Bryan Hedrick
I was working Construction in the adjacent lot and my car cut out on me. I walked over to ask for help and they were nice enough to diagnose a fuel pump gone bad right away. Very reasonably priced fix and had my car back on the road the next evening. Thank you La Familia!
David Li
Did multiple jobs at this location initially and saw some good mechanics. Last time I had an AC service done here and they messed up my hood latch so that it would no longer open. The AC hi/lo port covers were missing afterwards. The AC only worked for a few weeks before it pooped out. When I went to talk to the owner however she refused to take any responsibility for messing up the hood latch or the failed AC job. Can not work with people not worth of my trust. Also had items stolen from another car serviced at this location including a wrench/socket set I use to disconnect the battery cable in a pinch in order to reset the door locks or gas port cover, possibly life and death situation. There was another incidence involving a 2004 Volvo XC70. I had some oil leak around the engine so I paid them to replace a lot of seals. They told me they had to open the timing belt assembly to replace some of the seals. So I provided them with a timing belt kit with a water pump and requested that everything be replaced and that I could pay them for the extra work. They gave the new pump back to me before I paid and took the car back saying that the old pump was better than the new one. I was charged around $750 for the work without the water pump replacement. Then about 7 months later the old water pump failed and overheated the engine. As you can see, either they had poor judgement or they didn't want to do the water pump work which I agreed to pay for. Consequently it cost me several hundred dollars more a couple months later necessitating opening up the time belt assembly again plus the headache of dealing with coolant leak and an overheated engine. But then of course, this place never admits to any wrong doing when you check the owner's response.
Larry Perrin
I have been taking my cars here for about 3 years now. They do great work. They diagnose the problem and fix it the 1st time. They are affordable and very nice to deal with. I tell anyone who needs their car fixed to go here. I am very satisfied with their service.