Featured Customer Review: "I want to express my sincere appreciation to the entire team for making my car-buying experience such a positive one. Your knowledge, transparency,..."
- Alberto Montanez, โ˜…5

Mercedes-Benz of Catonsville Service Center

car_repair GPS Located
โ˜…โ˜…โ˜…โ˜…ยฝ
4.5 (2352 reviews)
Location
๐Ÿ“ฎ Address:
6631 Baltimore National Pike
Catonsville, MD 21228
๐Ÿ“ GPS Coordinates:
39.288222, -76.769384
Contact Information
๐Ÿ“ž Phone:
(667) 223-1891
๐Ÿ‘ค Contact:
Mercedes-Benz of Catonsville Service Center
Hours of Operation
  • Mon-Fri 7:30am-7pm
  • Sat 8am-5pm
  • Sun Closed
Business Information
4.5

โญ Rating

2352

๐Ÿ“ Reviews

car_repair

๐Ÿ“š Business Type

๐Ÿ“ GPS Location

Google Reviews 5
Alberto Montanez
โ˜…โ˜…โ˜…โ˜…โ˜… 3 months ago

I want to express my sincere appreciation to the entire team for making my car-buying experience such a positive one. Your knowledge, transparency, and respect truly set you apart. Thank you for going above and beyond to help me find the right vehicle. Your professionalism and attention to detail did not go unnoticed. Thank you for treating me like family and not just another customer. I appreciate the time, care, and effort you put into making sure I drove away happy. Buying a car can be stressful, but you made it easy and enjoyable. Thanks for the great service and support throughout the process!

lolita hill
โ˜…โ˜…โ˜…โ˜…โ˜… 7 months ago

Service was quite fair and reasonable. Was treated with high respect upon pulling into the service area. Seating was very comfortable. Plenty of drinks and snacks while waiting. Service was handled so quickly I wasn't aware that 2-1/2 hrs had past. Escorted back to my car and it was throughly clean inside and outside. I received a call from the manager while waiting checking to see if I was OK and needed anything. Also after leaving I received a text offering an opportunity to purchase another Benz with a full outline of features a car that is available has in it if I were interested ๐Ÿ™ƒ.

Brittany Ndiaye
โ˜…โ˜…โ˜…โ˜…โ˜… 7 months ago

This dealership is not the closest to my home, but I prefer to visit because Andre always takes great care of me and Iโ€™ve been coming faithfully for the last 5 years. My service advisor is Andre Goppy and heโ€™s so AMAZING and extremely diligent. Heโ€™s very courteous and hospitable. Whether itโ€™s ensuring I have a loaner, transportation back and forth, his communication is unmatched and much appreciated. Heโ€™s simply the best and Iโ€™m grateful that he makes coordination with the team for service repairs seamless and easy!

Bryan Lee
โ˜…โ˜…โ˜…โ˜…โ˜† a year ago

I went in wanting a new 2025 trade of the same model. I ended up with a dealer-Certified Preowned like weโ€™ve done before. We are very happy with the newer model and extended warranty as Certified. My only question was whether I received any of the offers in the mailer that brought me in.

C Brew
โ˜…โ˜…โ˜…โ˜…โ˜… 3 months ago

The customer service great. Dakari in service always does his best to meet my demands within the limitations of his job. Herbie remembers to park my car in the correct spot every time he drops it off.