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- Mon-Tue 8am-6pm
- Wed 8am-5pm
- Thu-Fri 8am-6pm
- Sat-Sun Closed
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5 helpful highest ranking reviews
Angie and Chas
Long story short: We had to total my son’s car because of them. My son hit a deer. No frame damage. Airbags didn’t deploy. Just the hood, quarter panel, light, and front grill/bumper. Insurance company works with Mike’s. $4k estimate. Dropped it off on day 1. They said it would take 10 days, give or take. Day 11 I drive by because we hadn’t heard anything. The car is sitting under a metal carport with the hood, bumper, and side panels off to the side. The mechanic comes out and says it's the car that’s being totalled. No one ever called me. On day 3, they found a loose wire on the top of the engine requiring the entire harness to be replaced for $3k plus 6 hours of labor and a dent in the radiator bracket. That changed the estimate to $10k- more than the insurance threshold. No one ever called me. It sat outside, uncovered for over a week. The cabin air filter was open and exposed during a rain. There were leaves all in the engine compartment. Day 12, a Friday, I contact the insurance company and start figuring out my options. Day 16, a Tuesday, I call Mike’s to find out how I could walk away from the insurance claim because I found a shop that would replace the 1 loose wire with a $100 pigtail and leave the radiator as is because it doesn’t affect the structure. He says it will cost me $110 a day in storage fees. From here the relationship goes sideways and the insurance company gets involved to tell him he can’t do that. Unfortunately, at this point, I can’t drop the insurance claim to fix it ourselves or take the car back as a salvage title after it was exposed to the elements and questioning what other damage would show up that wasn’t there during the first estimate.
MB Liller
I would give Mike’s Auto Body a 10/5 if I could. I picked them out of a google search to repair my car after an accident. They coordinated with the insurance adjuster. Brandon provided progress updates along the way. He was professional, friendly and wonderful to work with. When I picked up my car it looked fantastic, plus they vacuumed the inside! Everyone there did a great job. I highly recommend them.
Jason McElroy
Proud member of AAA and was paired with Mike’s auto body as a service provider for a tow. Waited roughly 20 mins AND saw the truck pass by and still never came. Had to call back AAA and they said that he didn’t have a flat bed so he couldn’t tow us which I think was a lie and he might’ve gotten another call or who knows what. The saddest part is that I broke down in an unsafe location. Very unprofessional.
Akshita Siddula
We were stuck on the side of the road waiting for a tow for two hours before we got in touch with Mike's. Kevin came right over and was such a huge help! It was clear he knew what he was doing and he did it well. Even helped us push our car into our garage after dropping it off! We are so grateful, I couldn't recommend him more!
Mychel Vandover
I had a flat tire and was having a ton of trouble getting the tire off my car. I tried getting help from a couple other places and they couldn't. Got in touch with Mike's and they sent Ethan and he had everything taken care of within 5 minutes of arriving. Thank you for getting everything handled so quickly and pleasantly.