Milestone Auto Services

car_repair GPS Located
★★★★½
4.5 (70 reviews)
Location
Address:
21101 Frederick Rd
Germantown, MD 20876
GPS Coordinates:
39.203410, -77.244961
Contact Information
Phone:
(301) 353-8440
Contact:
Milestone Auto Services
Hours of Operation
  • Mon-Fri 8am-5pm
  • Sat 8am-1pm
  • Sun Closed
Business Information
4.5

Rating

70

Reviews

car_repair

Business Type

GPS Location

5 helpful highest ranking reviews
T B
★★★★★ 11 months ago

5 STARS FOR 5 REASONS 1. Javier the owner I believe is so awesome! Super easy to talk to, nice, kind, and most importantly my impression of him is that he was HONEST! 2. Customer service is awesome here! I called around 11am and asked if I could bring my car for alignment! He said ok! So when I got there around 3pm, they worked on my car after 30 mins or so. 3. Javier told me over the phone that the alignment cost 115 but when I got there he only charged me 110! 4. I only needed to do an alignment but I asked if he could take a look at my TPMS! Light has been on for months! Javier fixed it free of charge in matter of minutes! That’s going above and beyond. 5. The other staff were nice and knew what they were doing! I was in an out in matter less than an hour or so. WOULD RECOMMEND ANYONE TO COME! My to go spot if I need any work to be done!

Jake Nelson
★☆☆☆☆ 6 months ago

They used to be awesome, their front office guy was Nino who was a true gem of a human and they took customer supplied parts. First they switched to not taking aftermarket parts which is fine but when they refused to not take new OEM parts it became clear it was just an excuse to jack up the price. No only this but they do a lot of tire work. To switch from my summer to winter set they used to charge the same as Costco ($15/wheel) but last I checked they wanted more than 2x this price. I asked to be removed from their mailing list. Truly a shame as it was a great shop but it is theirs to run into the ground.

John Ciraldo
★★★★★ 5 months ago

Customer service here is very good. More importantly, though, is that they seem to be honest people. They'll take good care of your car and be honest about what is or isn't necessary. At least, that is my impression.

Sara Sanders
★★★★★ a year ago

Today, we called here 30 minutes before close when a piece of our car fell off on the freeway. They not only fit us in immediately, they fixed the issue and sent us on our way for a reasonable price. I was extremely impressed and will consider them for repairs in the future.

Chris Shaw
★★★★★ 8 months ago

Car was overhearing 300+ miles from home. They fit me in right away, diagnosed, fixed problem and had us back on the road home within 2 hours. Very quick and helpful with our situation. Price was more than fair. Would use as my mechanic if I was local.