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- Mon-Fri 9am-5pm
- Sat-Sun Closed
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5 helpful highest ranking reviews
Jim McNally
Finally, an honest shop! These guys demonstrate the philosophy: be fair and honest and the business will come to you. They are right. I have been somewhat neglecting maintenance due to lack of trust of shops, but now that I found these guys, I'll be back often. For example, among other things, I needed front and back brakes serviced. They actually talked me out of the front brakes for now, as they have more miles to serve. They would have been happy to do it, but it just makes sense to get the most milage out of them. I know this is not that unusual, except in my case the measurements were hovering near the spec limit and anyone else would have taken the money and run. Now I have a reason to come back and they are confident by thier work that I will come back to them. They do all the factory recommended checks and will be honest about what is really needed, given the condition of your car, vs the dealership which will reqire it. Not once, did I feel hustled, and I came into this skeptical. This is the place to go in Mount Airy. Update: took my Durango there and am now falling in love with my truck again. Not only is it driving better, but I feel like I have someone on my side and keeping an older vehicle is not such a bad plan after all. I was debating trading it in. Not any more, I'm confident that I have a mechanic that will take care of my ride, not take me for a ride.
Eric T.
After being price gouged by ourisman Volvo/audi of Frederick-This company looked at their so-called “multi point inspection”. And realized that there was much deeper issues with this car the car was originally informed during purchase at motor world in Frederick, and I did not realize Ourisman And motor world partner with things per the shop Manager words of Ourisman. Thank God for this little shop, They are fair, only charge you for what you need, Do not price gouge. that’s a rare thing to find these days. This will be my go to shop for anytime in the future for any vehicle I ever own. Recommend using smaller shops over car dealerships, especially used car dealerships who will sell you a lemon that is basically totaled after 3400 miles. This is a company I’d give 10 out of five stars if I could keep up the good work, Mount Airy Service Center! Matt and Steve know what they’re doing that’s for sure. Good business is Better Business! I will be making recommendations to all my friends if they ever need any work done on their vehicles in the future thank you for your honesty and integrity.
Anthony Thomas
Honesty, Integrity, Excellence - these are what you can expect when having your vehicle serviced by Mount Airy Service center. Steve is awesome, and expert in Ford vehicles. No upcharge on parts. Very fair and reasonable labor rates. AVOID the dealership, don't let them gouge you and provide subpar service - call Mt Airy Service center instead! I had to have the timing fixed/serviced on my Ford Explorer - it runs better than ever now...Thanks so much and I will be seeing you in the future for any work I may need.
Caitlin Torrisi
I cannot recommend Mt. Airy Service Center enough!! Our 2017 Chevy had a few warnings pop up a few days before traveling. Admittedly Mt. Airy Service Center was not my first call… I called 2 dealerships, one with appointments booking over a week out, another didn’t pick up the phone. Third times the charm - I called the Mt Airy service center and spoke with Matt. He immediately got us in for an appointment, walked me through estimated costs and explained all recommended repairs without being pushy or trying to sell extra services. Knowing my husband is handy he offered suggestions for a few minor maintenances we could do on our own to save costs. I felt like they were genuine people who cared about getting you safely on the road versus just trying to make a buck. My car was repaired within 24 hours and back on the road thanks to these guys! Next time you need service or repairs, consider the smaller business, like Mt. Airy service center!!!
Scott Newsome
I was referred to Matt at Mt. Airy Service Center by a co-worker who has known him for years. I was skeptical as much like Home Improvement Contractors, Auto Mechanics are always straddled with an abundance of caution and mistrust. Trust must be earned. Well, it didn't take long in this case. Matt was polite, personable, respectful and most importantly, HONEST. I told him about the laundry list of work deemed "necessary" from Heritage Mazda and he whittled it down to what was ACTUALLY needed. He explained everything in terms a layman would understand and when I told him I wanted to pay to have my Throttle Body cleaned, he told me it was not necessary at this time and would be a waste of money. WHAT?? I was floored. This was a first for me. I live in Columbia, it's a hike but how much more would it cost me to have local mechanics overcharge me? No Brainer!! In ONE VISIT, Mt. Airy Service Center has earned my business moving forward! Kudos to Matt and his crew. P.S. I went to Matt prior to looking at their Google Reviews. I had no idea they were killing it with a 5.0. This is EXTREMELY hard to do and maintain, especially in Auto Mechanics. If you are at all on the fence, climb over it and get your butt down to Mt. Airy Service Center.