Perfect Touch Performance LLC

car_repair GPS Located
★★★★½
4.7 (15 reviews)
Location
Address:
27 Liberty St Unit A
Westminster, MD 21157
GPS Coordinates:
39.573766, -76.997000
Contact Information
Phone:
(443) 805-3324
Contact:
Perfect Touch Performance LLC
Hours of Operation
  • Mon-Fri 8am-4pm
  • Sat-Sun Closed
Business Information
4.7

Rating

15

Reviews

car_repair

Business Type

GPS Location

5 helpful highest ranking reviews
MBD 5015
★★★★★ 3 months ago

Great shop. Had Wes, the owner, do a lot for me. Started with some body work, reasonably priced and well done. Gave good recommendations to save me money. Also had a lift and a lot of electrical done. All well done. Tune has helped and he’s given me some good advice for what my truck could get next. Will return

Patrick Hull
★☆☆☆☆ 7 months ago

Let’s start by saying that I absolutely hate writing reviews unless they are positive. Typically I don’t bother, I just don’t go back to that place. However, this is one that after 5-6 months, I have to write. I write in hopes of saving someone else the money that I spent and steer the to a more reputable business. I will also start by saying that I am partially to blame for this bad review. I went to Perfect Touch Performance over a month and a half or so and kept giving Wes, the owner, chance after chance to do a better job or make things right. Wes is a very likable guy. A family man who lives in the area, so I really wanted it to work out. I am to blame for not reading the signs of the poor work. I also am not too mechanically inclined, so I trusted what Wes was saying. I had a 1809 word review written up and it turns out Google doesn’t allow that. So here is the TLDR; -Exhaust: Full exhaust install, installing new cats and back. The exhaust is already rattling. Reputable shop that fixed his issues said the system was improperly installed and will need redone. Exhaust hangs too low, outside of channel that it would fit in. When asked about the rattle I was told pretty much “it was good enough to pass inspection and since we used customer supplied parts (the muffler he recommended) that its not under warranty. -Paint: Paint work done was cracking within a couple days and his fix for the chipping paint was terrible (see pictures). Windows were left open when doing this work, causing a mess in the car. Brought the car back in for Wes to clean. Residue from his work ruined my boost gauge screen. Just see the attached picture and you’ll understand. $3k+ and you can get a lot better of a job at Maaco. -Engine bay: The catch can was not mounted correctly and due to its placement rubbed one of the hoses. The rub was causing the new hose to wear down already and for the catch can screw plug to come loose and leak oil. Another other shop had to fix this. -Oil change/sensor: I took the car back multiple times for the sensor to be replaced and fixed. Ultimately the sensor never was working by the time I was done with Wes. The reputable shop again had to do the work. It works now. I have doubts it was ever touched. -I spent over $7.5k of work and literally everything he touched wasn’t done right and needed or needs redone/fixed. Every last thing that he worked on was done poorly. Everything he did has had issues that needed fixed or has issues that still need fixed. I can’t state this enough; don’t try and save a few dollars by going to this cheaper shop. Honestly, I wouldn’t trust them to wash my car at this point. Go to someone whose reviews weren’t written by friends/family. I was told that he worked with my budget constraints and that was the problem… $7.5k… I expected the work done to at least be done right. Spend the extra cash now so that you aren’t just spending it later.

Mitchell Goldstein
★★★★★ 7 months ago

Wes at Perfect Touch Performance is my go to for all my truck repairs over the years. He’s my first contact whenever something’s going on. He’s always on top of it, responds almost immediately and resolves whatever issue brings me into the shop. Honest pricing, fast reliable service, what else could I ask for? Wes I appreciate you my friend.

Harry Fowler
★★★★★ 7 months ago

I highly recommend Perfect Touch Performance. Wes fixed a problem other shops couldn’t, handled routine maintenance, and did high-performance upgrades to my car. He is knowledgeable, professional, and results exceeded my expectations. Will be going back in the future.

Ayrica Walker
★★★★★ a year ago

I’ve been trusting Wes with all my auto needs for the past three years, and I couldn’t be happier. He painted the cap on my truck, detailed my work van, and removed old decals, leaving it looking brand new. Wes consistently does excellent work at incredibly reasonable prices. He’s handled all my personal and business vehicles, and I’ll definitely continue bringing them to him for many years to come! Highly recommend!