Porsche Owings Mills Service Department

car_repair GPS Located
★★★★½
4.9 (346 reviews)
Location
Address:
11309 Reisterstown Rd
Owings Mills, MD 21117
GPS Coordinates:
39.437107, -76.800956
Contact Information
Hours of Operation
  • Mon-Fri 8am-6pm
  • Sat 8am-2pm
  • Sun Closed
Business Information
4.9

Rating

346

Reviews

car_repair

Business Type

GPS Location

5 helpful highest ranking reviews
Krishna Sarma
★★★★★ 3 months ago

I had an excellent experience with the service team at this Porsche dealership while getting the charging pad addressed. From start to finish, the process was seamless, professional, and genuinely customer-focused. The team took the time to clearly explain the issue, walked me through the maintenance steps, and ensured everything was handled with precision and care. What really stood out was their attention to detail and proactive communication—I was kept informed at every stage, and there were no surprises. The charging pad is now working perfectly, and the entire experience reinforced why Porsche ownership feels premium not just because of the car, but because of the people behind it. Efficient, knowledgeable, and courteous service throughout. Highly recommend this dealership for anyone who values top-tier customer care.

David Kahn
★★★★★ 2 months ago

The service person that took care of my car was Kelsi. I can't say enough good thing about her. She treated me with the utmost respect and made me feel like I was the only customer there. I am pretty detailed and she listened and answered all of my questions. What was really great was that she was in constant communication with me. I know that if I ever need anything for my car she is the only person I will go to. If you want great service go to Porsche of Owings Mills and ask for her.

Samuel Durphy, Jr.
★★★★★ 2 months ago

The Porsche Owings Mills Service staff is awesome. Took my car in for the 30k service, and service was timely and hassle free. Peter did an excellent job explaining what would be done and the loaner car was pristine. If you’re looking for a place to service your Porsche, look to Porsche Owings Mills because there is no substitute 😉

Demetrius McGuffin
★★★★★ 5 months ago

My service advisor Kelsi and the team were amazing. They kept me updated throughout the entire process and handled all communication with my extended warranty provider. Kelsi went above and beyond to ensure everything was approved and negotiated fair pricing, making the experience completely stress free for me. This was the best experience I’ve ever had with a service department. Everyone was professional, easy to talk to, and truly cared about helping. I would highly recommend them. This was a 5 star experience all around.

Greg Dahlem
★★★★★ 3 months ago

Johnathan was an absolute savior in my recent service needs. I had a rather unique issue with my trunk, not closing and remaining closed on my Cayenne. He was able to get it in and get it in, diagnosed and serviced in three days. He answered all questions and is truly in a brand ambassador for Porsche.