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- Mon-Thu 8am-5:30pm
- Fri 8am-5pm
- Sat-Sun Closed
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GPS Location
5 helpful highest ranking reviews
Rebecca T
They were kind, patient, and honest while performing state inspection on my newly purchased used car. All the issues they brought up were valid. The shuttle service was very convenient. Everyone I interacted with at the shop was polite and professional. Would recommend!
Tracy Lynch
Was out of town for an extended period of time and returned to find that, yes, my Honda would start, but ran rough when I put it in reverse. The Honda has 285k miles on it... so I needed to make a decision to repair it or replace the whole vehicle. I have lived in Gtown for 20 years and have always avoided Precision Auto as they have an "on the street" reputation for upselling repairs and price gouging labor and parts. But hey people and places change over time so I thought I would give them a chance. So I called Precision Auto Friday morning, spoke with a person who said it would be $199 to diagnose the problem/s and that they would have the diagnosis done by Monday close of business (I have to leave town again Monday night). I had the car towed over to their shop. Once the car arrived I recieved a phone call from thier desk person that the tow company had dropped the car off and that it would cost $299 to have it diagnosed and that it wouldn't be ready until Tuesday. I repeated what I had been originally told and was told they would "do their best to try" to get the diagnosis done by Monday and that its $299 because it has a check engine light on. (Hooking the car up to the OBD port is typically part of the "diagnosing" process in most shops). I told the desk person that I'm not going to pay for any repairs unless the work can be done by Monday. *I was hung up on* OK. So I made a few phone calls, then drove my other car over to Precision Auto and explained to the desk person that I was calling a new tow truck to have my car towed from thier lot to a different mechanic. I retrieved my car key with no problems, towed the vehicle to a different shop and by 3pm on Friday knew that all my Honda needed was new spark plugs and a coil. SHAME. SHAME! on Precision Auto. Thier bays look neat and clean... everyone is dressed in the "uniform of the day"... but they will upsell repairs and price gouge you every chance they get. I guess some companies never change. I don't reccomend this company.
S. Tomasino
I recently purchased a used 2010 MB C 300 from Precision Auto and could not be happier with my purchase. I've owned several used vehicles over the years and have a high degree of awareness of vehicle quality, maintenance history and integrity of sellers. Mr. Bud Wildman facilitated the transaction and he's very knowledgeable about cars, professional, courteous, and helpful. My car was fully inspected, with a Carfax report, a maintenance report by Precision, and it was detailed inside and out. I recently drove the car to St. Louis and back (about 1800 miles roundtrip) and had no problems at all. I also noticed that their service department is managed very well with polite employees and is extremely clean. I highly recommend giving Precision a call if you are looking for a used car or need service.
Peter Sparklin
Very pleased with the service and professionalism while getting my car serviced. Easy to book appointments online, I received photos of the work and recommendations on my phone, and was able to pay via an electronic invoice. All very convenient. Mario was great at explaining all the work, offering options, and working with me. Will definitely be returning.
A.O
I’ve come here a few times. Everyone is very friendly and they are honest about what repairs your car needs and what to watch. Their inspection report is super helpful as a reference. I trust them.