Preferred Automotive

tire_shop GPS Located
★★★★½
4.9 (724 reviews)
Location
Address:
12356 Wilkins Ave
Rockville, MD 20852
GPS Coordinates:
39.059778, -77.113094
Contact Information
Phone:
(301) 881-8530
Contact:
Preferred Automotive
Hours of Operation
  • Mon-Fri 7am-5pm
  • Sat-Sun Closed
Business Information
4.9

Rating

724

Reviews

tire_shop

Business Type

GPS Location

5 helpful highest ranking reviews
Tammy Wan
★★★★★ 2 months ago

GREAT service! I had an issue with my car and couldn’t find any available appointments anywhere else. I wasn’t sure if my car issue was a small or big issue. Luckily, they were able to quickly diagnose and fix the issue in such short notice and were able to get my car back on the road. They were super nice and knowledgeable. I would go back there and trust them to take care of my car.

Victoria
★★★★★ 3 months ago

Such a great experience! They quickly diagnosed my car and had all the repairs (including a new timing belt) done and ready for pickup the next day. The price was reasonable, and they helped me analyze what repairs were immediately necessary and which ones can wait so that my bill didn't climb too high. Aside from the actual work/service they provide, they are the nicest group of people I have met. They gave me a lift to the Metro station nearby and exchanged pleasant conversation in all of our interactions, even remembering the little details of what we talked about when I dropped my car off and asking about it when I picked it up. Highly recommend!

Dan Jones
★★★★★ 4 months ago

Top notch experience with the team as a first time customer. Brought a newly lifted vehicle in that need some custom adjustments for alignment. They kept me updated on the progress and challenges and got it done promptly. Car is driving great and the team was really great to work with. I will be back!

abidnaveed
★★★★★ 7 months ago

Great and trustworthy people! Their prices are reasonable—not the cheapest, but definitely better than dealership rates. I brought in my 2015 Rogue for a fuel induction service, and the car runs smoothly now. Tod was excellent—he even performed a full vehicle inspection at no extra charge (normally $75). They provided a detailed report of recommended services and necessary repairs. Overall, very satisfied with the experience!

Monique Richards
★★★★★ 2 months ago

I absolutely enjoyed my experience working with Mike and Todd with my jeep that has about 250K miles. The resolution was swift and they had the best customer service and care. Thank you!!