Preston Ford Service

Bill Solem

★★★★★ a year ago

My experience was top notch from appointment creation all the way through to work completed. I found communication via text was top notch and timely and also talking to the tech voice to voice was super. This was my first experience and it has left a very positive feeling in all aspects. please extend my thanks to everyone involved.

Michael Willard

★☆☆☆☆ 3 years ago

This place is an awful service center. Had 2 different recalls done. First one the claim was not under the recall and wanted to charge me over 1000. After about a week of fighting they finally covered. 2nd time they needed to replace the windshield. When I set up the appointment on the phone we were told same day. When I dropped it off we were told 3 to 5 days because they needed to order the glass. Why couldn't they have the glass ordered when I set the appointment over a month ago? When I called up there after 5 days they said it would be done in a day or 2 other wise they would let us know. Had to again call up there now claiming it will be done in another day. Over a week to replace a windshield with no follow up phone calls or communication.

willie merritt

★☆☆☆☆ 2 years ago

Brought a car 2021, transmission already shot, took the car back numerous times, they said the car was fine. Never looked at the transmission

Shannon Garvey

★★★★★ 3 years ago

Not sure why all the bad reviews. We’ve been going here for years. They will even come to you. Never overcharge. Recommend, but don’t push services. Great experiences.

Cory Leisner

★★★★☆ 4 years ago

Good other than a bag of garbage put in back of my truck