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- Mon-Fri 7am-5:30pm
- Sat 7:30am-4:30pm
- Sun Closed
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5 helpful highest ranking reviews
Thomas Ellis
Nathan, the service advisor, and the Maryland State Inspector who is leaving both did an absolutely amazing job. They went above and beyond and did everything it took to get my truck inspected. Professional, thorough, and genuinely cared about doing things the right way. I couldn’t have asked for a better experience. Highly recommend them both!
Al Biondo
I have used Pittsville Ford and their satellite facility - Quick Lane - for over 3 years now and they have ALWAYS met or exceeded my expectations with respect to fast, efficient service, as well as professional competence in identifying and correcting any issues that have arisen on my 2022 Explorer. I couldn't be happier with the friendly professional service I have come to know at Pittsville and Quick Lane. I would not hesitate to recommend them to anyone who needs vehicle maintenance or repair.
Robin Mansfield
Quick lane of Pittsville is the only place I will take our truck to be service. And I highly recommend them to all my family and friends. They are always so kind courteous and caring . The young lady we always see. Is Caitlin Webster. She is very knowledgeable of the vehicles. Very compassionate and goes above and beyond to make sure all your needs are met. When we were there, she offered us a loaner car in which we didn’t need, but she even went as far as having our vehicle delivered from Pittsville to Fruitland. I was shocked. I’ve never seen any place like that. Who delivers your vehicle to you. The people at quick Lane of Pittsville are wonderful people, they make you feel like you’re part of the family and they go above and beyond to take care of your needs and like I said, I highly recommend them to everyone.
Alisha Biddle
Edit: The Manager handled my review and reached out to me. He was very helpful and addressed all my concerns. He worked diligently to provide me a refund of the new tire and process a warranty to the full set. Very thankful for everything. Purchased and had 4 tires installed on 8/19/2025 on 9/19/2025 one tire had a leak. Called for an appointment for a replacement and was told it would cost another $240 as I didn't purchase the warranty that I was never offered. Paid because I have no other option as I have to have my car and was still not offered a warranty for anything. I understand that things happen but having to put out for 5 tires in 30 days and then not being offered anything further is laughable. Yes I was frustrated and not so nice to the service lady. But I did apologize for my behavior. I truly feel like I was taken advantage of in this situation as I am not car savvy in anyway and am hoping others are more informed by the tech servicing them and supplied with all warranty information.
Charles McCartin
Great place to get your vehicle serviced. Oil change, check fluids and tire rotation all included in one low price. Caitlin is the best customer assistant you could ask for!!!