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5 helpful highest ranking reviews
Erin S
Got a flat tire in the very early hours of a very cold day. I have AAA so I called them. Long story short, after over 4 hours of waiting and no help, I gave up and called R&S. Im so glad I did! Spoke with owner who informed me his mechanic wouldn't be in for a few more hours but I was welcome to wait in the safety of his lot. Very slowly I made my way there on a flat and waited. The owner called to see if I made it there and alerted his mechanic to my issue. When the mechanic arrived to open the shop he invited me in, told me I was welcome to a cup of coffee and to use their restroom. So grateful! After a bit, the mechanic came out and told me he had run into some issues getting the tire (a used one they had as mine was destroyed) to balance properly but assured me i could make it home safely, about a 45 minute drive. Was told there would be NO CHARGE since they couldn't balance it properly! Got home safe and sound! These people are professional, kind, and simply the BEST place to deal with! Im still impressed every time I think about that situation. Proof that there are still good, honest people and businesses around. Thanks R&S!!!
Steven Davis
I got great service and work was done in a reasonable time. My truck is running great in fact better then before. The folks at R&S Auto repair were kind and super nice. It was over all a great experience. They've gain a customer forever. And I highly recommend R&S for your auto repair needs. Mr. and Mrs. Stone were wonderful to deal with as was the rest of the crew. Ty, Steven Davis
Linda Sandy
My low tire pressure light came on and even after adding air, my tire was low. I stopped at R and S to ask for help. Turns out, I had picked up a nail. They plugged the tire and sent me on my way free of charge! Very friendly and very fast service! I recommend them very highly! Thank you so much!
Melissa
I was recently was driving back from Ohio when my check engine light came on and my car didn’t seem right. I stopped at a business in Hancock and they referred me to R & S…which I am so thankful for. The atmosphere was very friendly and family oriented. They were able to pin point the problem in a reasonable time. I felt I received an honest and fair price. I will definitely keep them in mind when passing through. Thank you R & S.
Brooke Anderson
I would highly recommend this place and these people to anyone. I am a college student and on my way back home for Thanksgiving and my check engine light came on in the middle of nowhere. I was about an hour from my college and 3 hours from home so I decided to go to R&S. When my car was not able to be fixed that day one of the men at R&S (Roger) took me to the best hotel in the area and made sure I had food and everything I needed. Then I called them multiple times the next day to get updates on my car and they always answered me promptly and patiently, which as a young adult helped calm my anxieties. Then when my car was done, his son came to pick me up which was incredibly appreciated. If I could give them 10 stars I would.