Location
Contact Information
Hours of Operation
Hours not specified
Quick Actions
Business Information
Rating
Reviews
Business Type
GPS Location
5 helpful highest ranking reviews
Arlene B
If I could only recommend one business to people, it would be Sisson Street Automotive. Jeff is hands down the best mechanic I've ever been to, and it's not even close (other mechanics I've been to haven't even been bad, Jeff is just THAT good). The quality of his work is fantastic and his pricing is very fair. He goes out of his way to work within your budget, letting you know what work is critical (if any) and should be addressed asap vs. what he's noticed could use fixing at some point in the future. But what really sets Jeff apart is his dedication to helping his customers. You can't put a price on the peace of mind I get after I take my 16 year old car to Jeff. Not only am I confident that I'm getting a good price; I also know that my car won't then break down immediately afterwards due to shoddy work or from some other issue that I didn't think to ask about (if I asked Jeff to get my car roadtrip ready, it will BE roadtrip ready). And I know I never have to be worried about being judged for asking questions or for the state of my car (yes, there's gorilla tape on parts of my car and no, Jeff has never mentioned it — in fact, he always talks about how great my car is and how much he enjoys working on it). As a woman with super limited car knowledge who's always a little worried that I'm getting fleeced at auto shops, the trust I have in Jeff is priceless. I also know that Jeff will let me know when it's time to think about retiring my car. Every few years, I'll check in to see if he thinks it's worth me continuing to fix my car up or if I should start thinking about getting a new one. I probably would have thrown in the towel years ago and just gotten a replacement car (even though I love my current one). But thanks to Jeff, my first and only car is still trucking! But Jeff doesn't only make sure he's giving YOU the best possible value; he's also more than happy to help you ensure you're getting the best possible value from other mechanics. He's had to refer me to some other shops for work he couldn't do (or that would be much more expensive for me to have him do vs. other shops — again, what integrity) in the past. And whenever I expressed any nervousness about them trying to upsell me, he's always told me to just give him a call if anything sounds off, and he'll advise me on what to do. Recently, I even had a situation where I texted Jeff about a light coming on in my car during a roadtrip. I wasn't sure if it was safe to keep going (the manual was extremely unhelpful, saying both that it could be a situation where I needed to stop and take my car in immediately or to just have it looked at sometime soon), so I texted Jeff a photo and asked what he thought. Jeff got back to me right away, and — with the caveat that he couldn't be certain what was going on, since he wasn't there looking at my car — he gave me information that made me confident that I could safely keep driving (spoiler: he was right). He then looked at my car the following morning and got the issue fixed (the problem had been a loose gas cap, as he suspected, and the system just needed to be reset for the alert light to turn off) in under 5 minutes, free of charge. And he even told me he was so glad I felt comfortable texting him about this! I've been taking my car to Jeff for over 8 years, and I can't recommend him highly enough. If you're looking for an auto shop, congrats! You've found the best one out there. At Sisson Street Automotive, you'll get great prices, exceptional work, and outstanding customer service. And you'll even get a thank you postcard with a drawing of Winnie, the world's best shop dog, for your trouble. 11/10, would recommend!
Allison Caldwell
Jeff is amazing, I’ll always be taking my car here from now on. He was completely honest with me, extremely professional, knowledgeable about my car, and very communicative. He was able to figure out a very specific issue that I’ve had going on with my Subaru for 4 years that other mechanics haven’t been able to figure out, and talked me through some options. I also felt completely safe in the shop, which most women understand is hard to come by when finding a shop. I recommend this shop to everyone.
John Green
I never leave reviews, but this is the best auto shop in Baltimore and I recommend Jeff to everyone I can. He kept my old car running years past when it probably should have died -- he is always honest, quick to return a call and get me in, and has never once tried to get me to do anything expensive or unnecessary. Baltimore is lucky to have this guy and his awesome dog Winnie. Go to Sisson street auto!
Alison Butler
Jeff is quick, efficient, and very responsive. I had an issue with my car and he was able to squeeze me in last minute at a time that worked with my schedule, and was very communicative and flexible when I needed to change times. His work was speedy, and plus he's got a big cute dog to hang out with while you wait! I will definitely be coming back for future car repair needs. Thanks Jeff!
Nathan Zaidman
I exclusively brought my Toyota to Jeff for regular maintenance for five years. Absolutely wonderful mechanic and exceptionally trustworthy and honest. I even consulted with him when he recommended I bring my car to a dealer for some work. And when my car was accidentally damaged while it was parked in his lot he covered the expenses to deliver the car back to me in pristine condition. Couldn’t imagine ever going to another shop. The type of mechanic you pass on to your children. Great man, great dog, great service.