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- Mon-Fri 8am-5pm
- Sat 9am-2pm
- Sun Closed
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5 helpful highest ranking reviews
Wayne Mcadam
Hi Jason, I just want to thank you and your team for servicing my car. I am very pleased and happy with the service. I realize that it was a big job, so I can agree that the pricing was very reasonable, and my car now drives like a brand new baby (LOL) If I have any future issues rest assured I will be back to see you guys... Much appreciation! Sincerely, Wayne
Julio Cruz
Great service! Good prices and they worked in a timely manner! I’ve took my car to other shops in the area but my car has never drove better after my visit to Tacoma Auto clinic. Thank you to the team working there very Thankful!
Ed Frank
Had a broken parking brake and brought it in for repair. They said they fixed it, but it failed state inspection a second time. Brought it in a second time and after a full day they said they had to order a part - come back next week. Brought it in a third time and after three hours of waiting they said they ordered the wrong part - sorry - leave the car or bring it back tomorrow. The next day they said the part had arrived but couldn’t squeeze me in as promised. Had to bring it in a fourth time to finally get it fixed - or so we’ll see when I get the car inspected a third time. One morning they didn’t have anybody at the front desk to consult with or hand the keys to for over an hour. Also, your keys just sit on an unattended front desk where anyone can walk in and take them. Such a colossal waste of time and your car isn’t secure from theft. When my car was finally ready after my fourth visit, there was nobody in the office and I saw my keys unattended on the front desk. I took them and left - such a lack of security. Highly recommend avoiding this place. Update (Aug. 22) — My car has now failed state inspection a third time due to the parking brake. Four trips to Takoma Auto Clinic and it’s still not fixed. Stay away from this place!
Patrick Carroll
I used to come here when Johnny ran it and he was great - he’d shoot it straight, get the work done promptly and actually communicate with you. The new ownership not so much. I dropped my wife’s car off here on 12/3 and it wasn’t until 1/10 they finally fixed it. Perhaps I made the mistake of saying “no rush” when I dropped it off thinking it would take a couple days to a week, not a month plus. I called here and there to check on it and eventually they wouldn’t answer my calls. After weeks and weeks of it being there and them not answering calls I had to physically go down there to see what was going on. It seemed like they were just not prioritizing it or doing anything. Eventually they replaced the fuel pump which kinda fixed it (hence the 2 stars instead of 1) but it still isn’t running right. As a final kicker when we picked it up nobody was anywhere to be found, just waiting and waiting. One of the tires was completely flat from sitting there for so long (it has a slow leak and wasn’t expecting it to sit for a month) and the gas was completely empty, the needle buried in the red, I guess from them letting it sit and run. I know I didn’t drop it off like that. Just complete unawareness and lack of customer service.
Harold Velasco
I’m have them working on my car spend $2.000.00 dollars parts and installation never replace bearing , is making noise I’m told to owner , he said is normal, 2 weeks ago I’m loosing my clutch because the bearing, now I’m trying to get contact with owner , leave many voice messages and never answer . My message and my calls, not received any answer , basically loose my money , is a bad service. This shop was good many years ago with original owner. Don’t want to loose you money,don’t recommend. Loose my money.