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5 helpful highest ranking reviews
Bostoniangotscents
As an authentic, truthful person with strong discernment I must say that the alignment you did to my 2023 Toyota Corolla was not needed, and the alignment is significantly worse than before. It is now out of alignment despite what your laser machines tell you. Giving me the Maryland inspection certificate is not a favor from you. I paid for everything. However it is a scam to pretend that the car needs an alignment in order for you to pass the inspection, so your business can make more money. And then to top it off, I leave in my car with the steering wheel alignment way off. I will pay all over again for an alignment at another shop, but I’ll never return to your shop. And I say this with respect not with malice. It also was not an “in and out” experience for me. Waited around for a long time.
Cindi barlow
I took my vehicle to Ucino Auto Repair for a state inspection. I arrived at 10:30am and had to wait more than an hour for the inspection, after inspection I was told that I needed a wheel alignment which I didn't believe the car needed but at this point I have been there over three hours and I am tired, hungry, and annoyed so I agree to alignment and wait another two hours because he is messing up my car while working on others as well. I finally get to leave and needless to say the new alignment is way off. I am very disappointed and angry because I feel this place is a scam business. Also I just read these other reviews and it seems he uses the wheel alignment ploy on a lot of people. Do not take your vehicle here or you will regret it.
Justin Butler
Uchenna was AMAZING!! Got me in and out as soon as possible and took me late in the workday as well! TRULY appreciate his consideration and service! I will recommend Ucino from here on out!
Brandon Pearson
Went to get an inspection for my new Denali, and he told me it failed because it needed an alignment. I asked him to show me where the camber and caster was off, and he couldn't produce the proof. My truck was never out of alignment. Watch out for repairs that don't need to be made. He did return my coffee tumbler that I left.
Eric Rodriguez Camacho
Update to Previous: Went to the location to see about getting the struts for $250 as he told my wife. He told me that my wife doesn't know what she is talking about, basically calling her a liar. I asked why do I need struts when the sport ones on are basically new. He stated that they are worn, at least he keeps that story together. I asked him how he came to the conclusion, he was upset as I questioned his work. He came outside to show me how he did it and DENTED THE HOOD. I don't think it was malicious but he dented it nonetheless. He asked me open the hood. He popped out the big dent but now a small one remains. He stood there banging on the inside of the cooper hood to get it out for about three minutes and gave up as the small remainder of the dent would not go away. I then asked him what he was going to do about my hood. He kept trying to go back to the inspection which has no bearing on a newly dented hood now. He said I was upset because the inspection didn't pass. I told him that doesn't matter as I could get it fixed. However, now it will cost about $500 to fix the damn hood. I asked him again what he was going to do about my dented hood. This man had the audacity to say the car is fine and he didn't do anything to it. I asked him if he didn't just dent my hood in front of me? He said no. I asked him that, if I paid someone to pull the prints from that coincidental spot where the dent is, again coincidence, his prints wouldn't be there, in the exact spot, then he changed to yes "because I was inspecting your car". So let's recap, called my wife a liar about what he quoted her, called me a liar, dented my car and doesn't want to fix it, and denies ever saying anything about any amounts for repair or that he dented my car, even if it was by mistake. Then he tries to insult me that the car is garbage, that it isn't worth much, that I can't afford a new car. I mean, this guy said everything under the sun to make a moot point that he will not win. I am no flower child so he heard what I had to say. I contacted the police so that I could get a report and was told to go to civil court but wouldn't write a report about it as it is not under criminal circumstances. I agreed that I would do that and that I don't believe he meant to damage the car. The officer said that if I have the document from the service, I can go to civil court and fight it there. I asked the guy if his name was the one the paper from the inspection. He just stared blankly at me, no answer, and then his employee wrote something on his cell and showed it to him. He nodded and ignored me. He asked me to leave and I asked him for his name again. He didn't answer and proceeded outside where he started to complain to the officer. The officer asked him if that was his name. However, I guess lying or not replying to a police officer can have consequences, so he answered that it was indeed him. I got in my car and left. I can't stress enough, stay away from this business. I will contacting my friend's lawyer and we will see if he will not fix it. :) He will have to fix it and pay for more than he bargained for. That will teach him to be honest and humble but by my interaction with him, I highly doubt he is in business to be honest and humble after insulting me. See you at court, because I know you'll see this. Cheers bud. The pictures below will show a before, when the gentleman sold it to me, and the after from the altercation. First two pics that don't show water or the red car are the before. The damage is on the front left if sitting in the car. On the hood about four inches from the light.