White Oak Auto Service

car_dealer GPS Located
★★★★½
4.8 (419 reviews)
Location
Address:
11415 Lockwood Dr
Silver Spring, MD 20904
GPS Coordinates:
39.040483, -76.987910
Contact Information
Phone:
(301) 593-5622
Contact:
White Oak Auto Service
Hours of Operation
  • Mon-Fri 8am-6pm
  • Sat 10am-5pm
  • Sun Closed
Business Information
4.8

Rating

419

Reviews

car_dealer

Business Type

GPS Location

5 helpful highest ranking reviews
bea gaines
★★★★★ 5 months ago

Very dependable and good service. I’ve been going there for years and always leave satisfied. I’ve had body work done and have regular maintenance service checkups. Great job!

Wondimu Tilahun
★★★★★ 2 months ago

Very professionals, Excellent and reliable service!! I stayed with them for more than 10 years!! My Mercedis Benze is in an excellent condition because of their service!!

Steve Goodin
★☆☆☆☆ 2 years ago

CUSTOMER BE WHERE....I don't know how long this business have been open but they are not doing the work promised. I was referred there by my co-worker who told me he have used them for years for Mercedes service. I have a 2018 S560 which I bought in for B service. There advertised price is $459.00 you can look on there site for what's involved in detail. First of all when I left my oil level was at minimum (pic#1) I was told to bring the car back so he can top the oil off. So I decided to investigate to see was my cabin filter done which I clearly asked when I left the shop and Rami told me yes. Well (pic#2) clearly show that the filters we're dirty and not replaced. I call and asked for a full refund which he denied. Rami refunded me $130.00 for the filters and $20.00 for two quarts oil. He apologized for his technsion mistake. Rami and his organization claim to be experts in Mercedes service. This is unacceptable then to deceive me by telling me that me give me a $50.00 discount. My total was $499.00 so you do the math if your service price is $459.00 plus tax how this that a discount. You do the math. People I know you have a lot of trust in Rami and his business PLEASE be careful of the service you are paying for and the work they are doing. Rami is perlite but very deceiving LADIES especially please which what you are paying for. This was my first time using them and will not referr them to anyone and you should do the same. Rami if you want to make this right I want my FULL REFUND. I WILL CONTINUE TO PUSH FORWARD TO GET OUT THE BAD BUSINESS YOU ARE DOING. They deserve no stars but you have to do one. TROUBLE

Elizabeth Nuer
★★★★★ a year ago

I've been taking my Benz to White Oak Auto Service for a few years and have always been impressed with their expertise and honesty. I recently had a big repair done and the work was thorough and the price was fair. I highly recommend them to anyone looking for a reliable and honest mechanic.

Noah Suley
★★★★★ 2 months ago

These guys are awesome. Very honest, trustworthy people to take your car to.