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- Mon-Fri 8am-5:30pm
- Sat-Sun Closed
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GPS Location
5 helpful highest ranking reviews
Paige C
We scheduled an appointment to repair our brake pads and rotors before vacation. During the trip, we noticed a shaking on the right side of the vehicle. We contacted the repair shop, and they assured us we would be fine until we returned. However, on the way back, a component failed, leaving us stranded on the highway for hours in 100-degree weather with 4 children. It was a Sunday, so finding a rental car for our family was challenging, and our vehicle had to be towed. We were all in distress as we had young children with us and hours away from home. After taking the car to a Toyota dealership, we learned that a bolt had backed out of the brake caliper, causing it to detach and damage the rim. This has led to significant repair costs and emotional distress. Despite reaching out to the shop owner for a resolution, we've received no response. The lack of accountability raises concerns about the ethics of this establishment. We feel compelled to share our experience and warn others against using this repair shop. If we don't receive a satisfactory resolution, we may consider legal action. It's vital to choose a trustworthy mechanic for your vehicle's needs. These people have been really rude anytime we have tried to find a resolution and I have refrained from posting a bad review for a year now giving them a chance to make it right.
Kelly Mays
Today is my first experience with Williamsport Auto Care and it has been a good one. Staff/Mechanics are helpful, courteous, and explain any needed repairs ior concerns if asked. Word of mouth brought me to this business. A good experience with very fair pricing will bring me back!
Patti V.
My sincere thanks and respect to Williamsport Auto Care! They got me out of a difficult situation and saved my family holiday. I was traveling from Virginia to Pennsylvania two days before Thanksgiving. It is normally a four-hour trip. After about 1.5 hours of driving, a flashing red light appeared along with a message that the engine cooling system was overheating. This was confirmed when I looked at my engine temperature gauge, although there was no steam or other visible indication of overheating. I immediately pulled over and called a tow truck. I had no idea where I was or where to go for service. Instead of bad luck, I feel like it was my lucky day that I was towed to Williamsport Auto Care. They had a full load of vehicles for service that day, but they were able to accommodate my urgent situation. I didn’t want to be stranded over Thanksgiving. Destiny was very nice and got me checked in. Rick (the owner) asked lots of questions since I had a long-standing check engine light illuminated. He kept me updated on the diagnostics and testing being performed by their mechanics. After a thermostat replacement, I was back on the road. I can’t say enough nice things about their staff and facility. Truly outstanding!
Elizabeth Bell
I called last week to schedule an inspection. The receptionist was so kind and informative, andset up the apt. We showed up about 20 mins early as we finished our other errands early. They got us in right away, Every staff member was kind. Inspection didn't take long and everything was explained to us properly. One of the better prices and awesome service! I wish I had known they were here sooner. Ill def be back.
Justin Smallwood
I have had several repairs done here from large to small. They are quick to get back with an estimate, and are up front about costs and options. The prices are fair and the work has typically been done same day or the next morning. Highly recommend.