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- Mon-Fri 7:30am-5pm
- Sat-Sun Closed
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5 helpful highest ranking reviews
Debbie Johnson
I had an amazing experience with Wrinkler Automotive! From start to finish, their customer service was outstanding. They fixed my car quickly and kept me informed every step of the way, which really gave me peace of mind. The team was kind, professional, and genuinely cared about making sure everything was done right. It’s not easy to find an auto shop that’s both efficient and compassionate, but they truly delivered on both. I’m so grateful for their help and would absolutely recommend them to anyone looking for honest, reliable, and friendly service. Thank you again , you all were amazing!
Angelina Smith
I have had the pleasure to work with these guys several times, and I have to tell they are awesome. One of the things I value the most is that they are very honest, they are not telling you things your car does not have to charge you more or exaggerate things with the same purpose. They will do the right job, for the least amount, the right way. Therefore, feel confident and visit Winkler Automotive, you are in good hands.
K S
These gentlemen went above and beyond in providing great care and customer service. They also detailed my car on the inside for no extra cost. I bought in a car that was owned by my deceased brother. It had been sitting in his garage for at least a year+ with no one driving it - of course it wouldn’t start and it had a mouse nest in the engine. It was filthy - inside, outside, and under the hood. These guys not only got the car to start, cleaned and replaced filters, but also talked through other repairs - making it clear what needed to be done and what could be put off. They made sure I could drive the car from Gaithersburg to Houston! And it ran perfectly! Also, my brother had an expensive JVC sound system in the car, which no one had the security password for. They personally called JVC customer service to determine a fix. When I came to check on the car, we got JVC customer service back on the phone again and one of the guys patiently sat with me as JVC walked me through a rather detailed process to reset the system. Everyone I met were are all kind, smart, and professional. Also they give free snacks!
lisa stein
Winkler provides EXCELLENT, PROFESSIONAL, HONEST service! It was the ONLY place that ACCURATELY diagnosed and fixed the issues causing my check-engine light to be on and my car to flunk DC inspection. Three other highly rated shops charged me diagnostic fees; one claimed to have fixed the problem (it had not) and the others gave me long lists of supposedly “urgent” repairs that would have cost megabucks and, as it turns out, would NOT have addressed any of the actual problems. Luckily, I called Winkler. Jeff, Winkler’s manager, was incredibly professional, patient and helpful. He immediately questioned the pricey fixes the other shops had pushed and assured me Winkler would get to the bottom of and repair whatever was going on. And it did! As promised, Jeff and his team thoroughly inspected my 2008 Honda Element, found the real culprits (missed by every other shop), repaired everything for a very reasonable price and kept in touch with me every step of the way (so there were no surprise costs at all). The result? My car sailed through inspection and runs better than it has in years. The bottom line: Winkler is the ONLY place that took the time to truly solve the problem, and it did so with integrity, expertise and fairness. I HIGHLY recommend It for outstanding quality, honesty, fair pricing, and professionalism. Winkler is the only place I’ll take my cars from now on!
Jay Cub
My experience at Winkler’s Automotive was the BEST!! First off, they diagnosed something that ended up only costing me half of what other shops were telling me that I needed. Secondly, they sent me this digital inspection report right to my phone with a bunch of pictures of things that were in good shape and some things that needed attention so I could see it for myself, there was no question about it. Also they ran a full maintenance report using my CARFAX history (didn’t even know that was a thing) to let me know what services Toyota had recommended I do at certain mileages, what I’ve had done and what was overdue, and they weren’t pushy about ANYTHING. They were glad to go over everything with me and prioritize each item to fit my budget AND they even worked with me on the price a little bit so that I could afford to take care of the most urgent items that my rav4 needed. Oh, and they even VACUUMED the inside of my car! It felt sooo good to be driving around in a clean car that I know was fixed up properly by the team at Winkler’s! THANK YOU JEFF & KADEN I WILL be back and if you’re out there reading this looking for the right shop to go to, take your car to Winkler’s, you WON’T be disappointed!!