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- Mon-Fri 8am-5pm
- Sat-Sun Closed
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GPS Location
5 helpful highest ranking reviews
Lenzy Kelley
The transmission of my 2011 Buick Enclave was overhauled and rebuilt. This was in August 2023 and as of December 2024, and 21,136 miles later, my Enclave is still going strong. I had concerns with a rebuilt transmission but, Mr. Cooper was straight up with me the entire time to include on pricing. No regrets with the rebuilt transmission however, I did have an accident with the Buick in early December. I still have no regrets as i will try to salvage my Buick and use it as my 2nd Car. Thank much you Mr. Cooper as the Transmission has held up with over 21,000 miles on it, I made the correct determination in having the Transmission rebuilt. Thanks a Billion.
W None
I wish I could leave a better review. I will say that they did get my transmission installed properly as I am a former Mechanic of 43 years. I am shopping for a good place to take care of my service needs. I believe I will need to keep shopping. Because I do not care for it when anyone who says things I requested to be done have been done. Not having to do them myself when I get to the place. When I payed over 2,100 to simply have my used transmission installed I should not have to dump the old trasmission fluid out myself. Unhappy with that part of service. But aside from that that the work was acceptable.
Jay Walls
Excellent shop. Mr Cooper is honest and provides great service to his customers. Him and his technicians will tell you what your vehicle does and doesn’t need. They don’t upsell unnecessary repairs. Provided a assessment of the work required and a free estimate until I could come back and have the services done.
Y P
Great service from this location! If I mention “red Jeep Wrangler” they will probably know exactly who we are since our jeep has been to this place a few things within a month!! They will go out of their way to help any way they can. We had our transmission replaced and helped out with other things not related to the transmission without charging an arm and leg. Their great customer service, professionalism, and getting things done in a timely manner is why I would highly recommend this location.
Kevin G. McClure
Thanks and a deep appreciation to Jason (Manager) and Steve (Master Mechanic) for all they did to help me and my car situation. Professional to the core. Impressive step by step analysis of the real cause. Researching for the cause is critical since the lowest form of mechanical repair is to simply diagnose from the symptoms and not really find the cause. These guys did everything possible to dig down and find the cause! I was involved in the process and they contacted me to let me know the status throughout the process so that I would understand. Since I had previously been told by another dealer service station that my transmission needed to be replaced for $6,700, they went above and beyond to insure that my transmission was operating properly (which it was). Their diagnosis determined that is had to do with the engine and thankfully they service the total vehicle - not just transmissions. Although I had approved each step of service along the way, they never charged me for anything that hadn't actually fixed the problem. Jason was great and showed true concern for my car and my situation. In the end I may have to make more difficult decisions about whether to keep the car. But since the whole experience gave me total confidence in the team that is currently working at AAMCO Woodbridge, I needed to tell the community (in desperate search for somebody to trust with their car) that in my experience this is the team to trust with your car's repair.