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Hours of Operation
- Mon-Fri 6am-7pm
- Sat 7am-5pm
- Sun Closed
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Rating
Reviews
Business Type
GPS Location
5 helpful highest ranking reviews
Allison S
This is my favorite place to get my car serviced. I usually have my work done by Christian Gutierrez, and he does a great job of walking me through what work needs to be done, what my options for it are, how much it will cost, and how long it will take. The last time I took it in, they ended up needing to order a part and Susan did a wonderful job of setting me up with a complimentary rental until the part arrived. The waiting area is clean and comfortable, and the wifi is good enough for me to work while I'm there. Everyone I've interacted with at the front has been friendly and professional. I'm glad I have a place I can trust for any and all of my car concerns
Nora Yesenia Benitez
First time here since car purchase. I took an evening appointment at 5:30 and the service interaction with the assigned service rep was awful. When I arrived it took a while before someone acknowledged me and another customer. Finally a gentleman walked up and asked me my appointment time and told me I would be helped soon and to wait on one of the service reps. I stood there and they just acted too busy to even look at anyone even. Finally someone gets off the phone and acknowledges us. I get asked for my number and told someone should reach me soon. About an hour later I get a text from Leonel Muñoz. I’ll include the screenshot. These texts were the most I got from him. When I receive a text letting me know the car was ready I approached Leonel and said hello and he glanced at me and looked back at his screen and asked for my last name, handed me the paperwork and told me to see the cashier. I was confused because I shouldn’t have a fee to pay but I figured it’s the routine. Once I get there I’m told my total and the cashier lets him know i don’t expect a payment and he says NOTHING AND takes the paper back and brings it back to him corrected. Absolutely no personability no customer service skills whatsoever. The only reason I gave it 2 stars was because the attendant who help retrieve the vehicle after service was extremely friendly and actually seemed like he cared about providing exceptional customer service.
Britni Ashe
I’m extremely impressed with the service I received from James Moore. From check-in to pick-up, he went above and beyond. He listened to my concerns, gave honest recommendations, and kept me updated without me having to reach out first. My vehicle runs better than ever and the entire process was seamless. James deserves all five stars!
David Morgan
If you’re in a pinch like I was in and need new tires they are very quick (note, the tires are on the higher end). However, be aware that they will use scare tactics to upsell you. They will do an inspection (even if you don’t ask for one) and send you a quote saying you need to get thousands of dollars worth of things fixed urgently. If you ignore that you’ll be fine, just be aware.
Firezewd Namaga
James Moore provides outstanding customer service. He always remembers my name and my car, which is one of the main reasons I continue to return. His professionalism and respectful attitude make every visit a positive experience. The company is truly lucky to have someone like James—he makes customers feel like VIPs, and that’s exactly why I choose to spend my money here.