Location
Contact Information
Hours of Operation
- Mon-Fri 8am-5pm
- Sat 8am-2pm
- Sun Closed
Quick Actions
Business Information
Rating
Reviews
Business Type
GPS Location
5 helpful highest ranking reviews
Leslie Jones
This auto dealer has always been good to me. I've bought 3 cars in total from them over the last 20 years never had a problem with any of them. I worked with Luis this time around and am so excited about my newest investment. I would absolutely suggest this place for the quality of automobiles on the lot so many to choose from. Luis was very polite and respectful I would suggest him to anyone also honest. I will continue to buy from here hopefully for many years to come
Brandy Perry
If I could give a 0 star I would. Went all the way from winchester to get a car i saw on their website. Was rushed through the entire process to get the car. Was only able to test drive it around the parking lot. On the way home from getting it I noticed the car had an extreme vibration. I called them the next day to be told the manager wasnt in but would return my call. 2 weeks later still no call so I called again. The manager was completely rude. She claimed they dont sell cars with known issues. I explained that the tires are dry rotted, the electric window buttons dont work, there is a massive vibration in the front and the check engine light started flashing 3 days after having it. She had me call the shop they use. I explained all of this to the man at the shop who wanted me to take the car to front royal. I was not driving this car with a flashing check engine light from Winchester to front royal. He said have it towed. I told him I should in now way after only having this car 2 weeks and putting 1200 down should I have to pay to have it towed to the shop. I called back to the office where I was told they would see what they could do and get back to me. I heard nothing. I made my first payment anyway hoping it would show my interest in keeping the car. Still heard nothing. I called and was told I would get a call back again and still nothing. Next thing I know they repossess the car instead of offering a solution to fixing it. They kept the 1200 I put down and the first payment and instead of giving me a solution to have the car fixed so that it could be usable they take it. I will never refer this place to anyone. I will tell everyone I know to avoid this place at all costs. Absolutely shameful. To reply to your reply.... I got a total of 3 days use out of the vehicle before the flashing check engine light came on. I did contact the shop and then again contacted the office. There was never a solution provided as I should not have had to pay 1200 down then you expected another 600 for tags all for a vehicle that had bad tires faulty electrical switches a massive vibration and a flashing check engine light all found within 3 days time and lord knows what else would have been found. I find it funny how here and on reviews elsewhere your go to response is to always blame the customers. Yet it is funny how the reviews all state the same issue. You selling faulty vehicles and refusing to fix them even when being contacted just shortly after getting the vehicles home. You are expecting people to spend over 10k for a vehicle while replacing part after part to be able to drive the vehicle right after getting it from you. Buying used vehicles is not an excuse for selling vehicles with mechanical issues. My getting the vehicle in November goes to show how long I have tried to give you the chance to offer a safe and reasonable solution to this problem. When getting a car used or not off a lot I should not have to pay to have it towed back for repair, be without it while being fixed, listen to excuses about the issues it has, all within the first week of getting it. Let alone being expected to make payments on a vehicle that you can not drive because it is unsafe for the road. I see now further steps will need to be taken in this matter. I hope you scam the wrong person one day 😉
joseph coble
Went and looked at truck test drove truck it was out of gas I said I’ll take it if you put gas in it. Salesman said they will put gas in it. Did all the paperwork put insurance on the truck which cost me $300 signed everything and then I said are y’all gonna put gas in it? They laughed and said $10. I said no I won’t buy the truck if you dnt put gas in it. $5000 down on a $21000 truck they could at least put $30-$40 in gas n it not leave it on empty. That shows what kind of dealership they are. Laughing and saying $10 was a slap in the face.
Josh
I had a great experience with Auto Center in Front Royal. I was going through a rough time and needed a reliable vehicle, and they really came through for me. The staff treated me with respect, worked with my situation, and made the whole process simple and stress-free. I ended up purchasing a 2016 Chevrolet Impala Limited, and I couldn’t be happier with it. I truly appreciate them helping me out when I needed it most. Highly recommend Auto Center if you’re looking for a place that actually cares about their customers.
Nicole Thompson
I had one good experience (only because previous owner was an angel at keeping up with their car) second go round was not as good. Their mechanic is god awful that they use, he allowed them to put a failing transmission on the lot. Knowing they don’t do warranty’s or like to fix anything when you discover it. I had my mobile mechanic check it out and he said there was no way they didnt know the transmission was failing, transmission oil was bone dry. Be mindful buying from them and please take it to your own mechanic because theirs only wants money.