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- Mon-Fri 8am-6pm
- Sat-Sun Closed
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5 helpful highest ranking reviews
Max Richards
Take Your Jeep Here! I first took my 2021 Jeep Gladiator to another shop nearby that had good reviews, but they misdiagnosed the problem and quoted me thousands of dollars for work that didn’t actually need to be done. After calling around, I spoke with Lucas at Auto Stop and brought it in. They quickly figured out the real issue — just the brake vacuum — and fixed it without all the extra, unnecessary repairs. With a clear understanding of what was being done. Erika and the team were incredibly kind and even remembered us by name. Because they were honest and fair, we were even able to get more major, important maintenance done (that could have waited longer) and still keep everything under budget. We left with dog toys, goodie bags, and huge smiles. They genuinely cared for our vehicle/us, and know what they’re doing. Thanks!!
MaryEllen Meagher
I've been using Auto Stop for over 20 years. Never a complaint. Expert service/repairs by a professional accommodating team. Lucas the Manager/his team go above and beyond. Lucas is a fantastic Manager with excellent people and accommodating skills. His team is awesome. If more time is needed, either he or a team member will drive me home. If I need a rental, they will arrange it for me. That is way above and beyond service from an auto repair shop. Thank you Lucas and team.
CeCe C
Auto Stop Arlington is the best! They go above and beyond to explain what is going on with your vehicle and are transparent about the whole service and repair process. Their techs are knowledgeable and extremely helpful, and although I've been in there recently with my vehicles (and my sons' vehicles) more than I'd prefer, I really enjoy working with them. When my out-of-town older son's truck acted up on his trip here, I told him this is the place to go to, and they took amazing care of him. I've recommended them several times to friends and have friends that have used them for a decade. I don't feel like I'm being taken advantage of despite a minimal knowledge about vehicles, and they remember me when I call. It's the first auto shop I have truly felt good about going to.
Joanne Lynch
My experience was outstanding! Immel, the Customer Service Advisor was courteous and very competent. They did a wonderful job fixing my car door knob & getting my car inspected. It was wonderful to have him set up for Lyft to drive me home after I dropped the car off. When everything was ready, I paid over the phone, and then Immel arranged to have my car dropped off where I live. Wow! Great service. Will definitely be coming back!
Natalie Alatriste
seriously one of the best/easiest experiences i've had with car servicing. I went for my annual check-up and left with an oil change and tires rotated. The overall experience was fantastic. These guys are extremely organized, proactive, insightful, knowledgeable -- and they don't push any services on you. They have a convenient, easy way to communicate with customers, they're thorough, they're quick and they're very well priced. This will be my new spot for ALL my car servicing needs. thanks to the team at Auto Stop!