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- Mon-Fri 7am-6pm
- Sat 8am-4pm
- Sun Closed
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5 helpful highest ranking reviews
Ahmed Rashid
I brought my imported 95 Landcruiser here to have them do a post-purchase inspection and gave them a list of things to check and possibly do. The car had just arrived from Japan. The shop was great, they looked over the car and sent me a report a few days later that included photos and videos. To my surprise, the car was in spectacular shape. The shop recommended doing no services at all at the present time. I appreciate that honesty. Best of all, when I went to pick up the car, they didn't even charge me for looking it over. That was amazing. I tip my hat to you. Due to the honesty and type of service I received, I will bring my other vehicles here for service when needed.
Ahmad Muhsen
This is the first time I used this shop because of distance convenience . Few days ago, I replaced my car wheel sensors at Costco tire center, however it seems were not calibrated. Last Thursday, I took the vehicle to skyline auto to check the issue, around3:30 pm that day I got a call from the shop informing me that the wheel sensors need calibration the the code to be removed. I theorized the repair. Around 4:30 pm picked up the car after being told the issue is fixed . According to the inspection and repair report, “The tire pressure light was flashing prior to service. Checked all TPMs sensors, recalibrated and cleared all codes. The light is now completely off “. The report included list of maintenance with cost close to $4000 which I declined. I was asked to bring the car this morning for another look, then I told to come at 3pm which I did. The gentleman took the car for 1 minute drive came back to tell I need another 4 wheel sensors with cost around $700. The Q to business owner, why I was told the issue is fixed , then another issue to cost $700 after paying for the repair the first time? Thank you, Ahmad H Muhsen
Michael Segura
⭐️🌟⭐️🌟⭐️ I had an amazing experience at Ben Nielsen’s Skyline Automotive! From start to finish, the customer service was top tier. The team was professional, honest, and took the time to explain everything clearly without any pressure. You can tell they truly care about their customers and the quality of their work. My vehicle was serviced quickly and runs better than ever. Pricing was fair, and there were no surprises just straightforward, reliable service. It’s hard to find a shop you can genuinely trust, but Skyline Automotive definitely earned mine. Highly recommend to anyone looking for dependable, knowledgeable, and friendly automotive service. I’ll definitely be coming back if I need any work done!
Tony Abawi
If I could give Skyline Automotive 10 stars, I would without hesitation. Hands down the best automotive service experience I’ve ever had. From the moment I walked in, the professionalism, honesty, and attention to detail were on another level. The team went above and beyond in every possible way. Clear communication, fair pricing, and work that was absolutely flawless. No upselling, no pressure, just genuine expertise and pride in their craft. You can tell they truly care about their customers and the quality of their work. My car came back running better than ever, and the entire process was smooth, efficient, and stress-free. This is the kind of shop you hope to find, but rarely do. If you’re looking for a trustworthy, top-tier automotive shop that delivers perfect results and amazing service every single step of the way, Skyline Automotive is it. I won’t take my car anywhere else. Highly, highly recommend paying them a visit for all of your automotive needs!
Zach D
I really can’t say enough about how amazing Ben Nielsen and his entire team over at skyline have been to me and to my family. My Audi Q7 broke down last week and was inoperable for six days. Ben took my call and kept me calm and focused while we tried to figure out what exactly was going on with my suv. After a few minutes on the phone we thought it was best to have it towed to the nearest shop a few miles away (by the way, this was an evening/after hours call). Ben helped get me a tow and offered to send me a car to be driven home. I opted to walk down the street to a local restaurant to take advantage of my stranded situation (that’s an entirely different story). Back to my review. The next morning the Nielsen team helped me understand what was going on with my suv, the options available to me, and provided a detailed break down of the costs associated with the five years of neglect and work needed to be sone to my suv. The number was a big number but there is a cost associated with having skilled technicians on staff to do the work and do it right. I was ok with this and they were kind enough to work with me on the price. Through the entire process, Ben and his team kept me in the loop at all stages of the service, until my car suv was ready for pick up. I recommend anyone looking for a hard-working, honest team to service your car or SUV to look no further than Ben Nielsen at any of his locations. My wife and I often use one of their locations in Alexandria on Colvin street because it’s closer to home, but when my Audi broke down, skyline became the best option. There’s no financial incentive for me to give this review only the gratitude, gratefulness, and my overall desire to thank the team for what they did. Thank you Ben and the Skyline team.