Craftsman Auto Care - Ashburn

tire_shop GPS Located
★★★★½
4.9 (1034 reviews)
Location
Address:
43320 Junction Plaza
Ashburn, VA 20147
GPS Coordinates:
39.037564, -77.502257
Contact Information
Phone:
(571) 210-6513
Contact:
Craftsman Auto Care - Ashburn
Hours of Operation
  • Mon-Fri 7am-6pm
  • Sat 8am-4pm
  • Sun Closed
Business Information
4.9

Rating

1034

Reviews

tire_shop

Business Type

GPS Location

5 helpful highest ranking reviews
Annie K
★★★★★ 2 months ago

Everyone in there was an absolute gem. I had a dead squirrel stuck in the engine. They were able to take my car in to remove, wash and sanitize all within 30 minutes (after some laughter of course). They have gained a new customer and I would certainly recommend this place to friends and family.

FCH Holt
★★★★★ 2 months ago

Found them on Google and read the reviews. Did not disappoint. Reasonably priced. They recommended upcoming services that the car would need (as opposed to saying that it needed to be done that day) and fave me a printout along with the costs. Would definitely recommend.

Nate Feldick
★★★★★ 4 months ago

Stopped in with a tire issue after my usual place down the street told me it would be Monday before they get me in. I was quickly greeted and the manager looked at my tire in a major downpour. He quickly found a nail in my rear tire and told me he'd get me in and have it taken care of quickly. I waited in the lobby which was clean and comfortable and also had a coffee and snack bar. They had my tire fixed in less than 15 minutes and the manager said there would be no charge since this was my first time in. Great experience and I will become regular for my car maintenance. Clean store, friendly and professional staff, and they took the time provide great service just before closing. Highly recommended

Atif Khan
★★★★★ 3 months ago

I want to start by recognizing Ian!!! he is the reason this experience stood out. From the very first call, he was responsive, clear, and genuinely helpful. After contacting several other shops and getting vague answers or feeling brushed off, speaking with Ian was a breath of fresh air. He was direct, professional, and made everything easy to understand. When I came in for my oil change, Ian continued that same level of care and professionalism. He respected my time, kept the process efficient, and communicated clearly throughout. What impressed me most was his honesty and transparency. There was no pressure, no unnecessary upselling — just straightforward service and a genuine focus on helping the customer. It’s rare to find someone who combines great communication, efficiency, and real customer care the way Ian does. Because of him, the entire visit felt smooth, stress-free, and trustworthy. I’m very satisfied with the service I received and can’t recommend Ian enough. Craftsman’s Auto Care is fortunate to have someone like him representing their business. Thank you again for such a positive experience.

Kristen Tilley
★★★★★ 3 months ago

Had a great experience here today! The did my state car inspection very quickly. Love that I was able to make an appointment online as well. They also took pictures of all needed areas of the car to show any potential issues that may arise. Thank you!