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- Mon-Fri 9am-6pm
- Sat 9am-2pm
- Sun Closed
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GPS Location
5 helpful highest ranking reviews
Arne Toman
I had an amazing experience buying my 2011 GMC Savana Conversion Van from E&M Auto Sales! Portia and Eric were an absolute pleasure to deal with—so kind, honest, and welcoming. Portia went above and beyond, even making me lunch before my long drive back to Chicago! It was such a refreshing experience to meet genuinely good people who treat their customers like old friends. I couldn’t be happier with my van or the service I received. Highly recommend E&M Auto Sales to anyone looking for a great vehicle and even better people to do business with!
Mark T
I have been looking for quite some time for a Toyota Highlander. I finally came across a 2005 Highlander at E&M Auto Sales in Locust Grove,Va. which got me interested. From the moment I made the inquiry about the vehicle with the used car dealership. Eric made me feel like I was family. He answered all my questions before I even got there and even took additional pictures for me as I requested. I drove up there to look at the car and took it for a ride, and I knew from the moment I got into the car. This was the car that I wanted. I brought the car back and I met Eric‘s mother who I will say is a magnificent woman. She made me feel like I was family as well. Eric and his mom both held the vehicle for me while I arranged my financing with my lending institution without any money down. It was the smoothest transaction of a vehicle that I have ever encountered. If you need a vehicle, I highly recommend going to E&M Auto Sales. You will not be disappointed. MOM and Eric thank you very much for everything that you did for me in purchasing this vehicle. I look forward to driving it for many years to come. A five star rating is not enough for this used car dealership and this family.
Will Church
About a year ago, I purchased a 2005 F250 6.0 from E&M. The condition of the truck was too nice to pass on as well as the fact that the truck had been studded and was equipped with components (ex. coolant filter, etc) to prevent common 6.0 problems. After owning the truck for over a year now I’ve had no surprises or issues what so ever. The truck runs and drives just like it did when I got it. Although the 6 liter diesels are known for being problematic, E&M does a great job finding mint, good condition trucks that will last and they ensure that trucks that leave the lot are in good running condition. On top of this, Eric and Porcha are very family friendly and honest people. They both do a very good job!
Christian Murray
Recently inquired about an FJ cruiser they had for sale, Would've been shipping said vehicle to my area for context. I'm in the auto industry so I understand good customer service when it comes to buying/selling a vehicle. After seeing this ad online for a great priced FJ with good miles I knew I had to jump on it. Immediately purchased a CarFax and it lined up with what the ad was showing. Got in contact with who im assuming is a sales rep or owner Eric. Eric seemed super cool over text, showing me cosmetic issues that he deemed worthy of showing me prior to me making any commitment towards the vehicle. I then purchased a pre purchase inspection for the vehicle because frankly i don't trust small used dealerships. After waiting a couple days the inspection came back and mechanically the vehicle seemed sound according to the inspector but along with the 200+ pictures involved in the PPI it showed ALL of the cosmetic issues and rust. Revisiting my previous comment on Eric showing me cosmetic issues of the vehicle he conveniently missed out on a massive scratch above the driver door handle, A massive dent and hole in what appeared to be the bumper. The skid plate underneath being affected by protruding rust to the point where there was holes. Many other things from door latches being rusted out to the rear window being delaminated. Overall not a great experience considering how eager I was to purchase this vehicle and If i had never bought a 200$ inspection I would've purchased the vehicle & paid to have it shipped just to find out it was not nearly in the condition it was advertised. If you find a vehicle you like at this dealership and you're not local enough to inspect it yourself I can't stress enough how much id encourage you to have a Pre-purchase inspection done on it before you may find yourself in a similar situation.
Darcie Evans
My dad and I had a lovely experience buying my first car here. They were always willing to work with us and answer any questions we had. Such a friendly and welcoming crew, truly felt like they just wanted to sell us a solid car. Will be recommending to friends and family! (: