Exclusive Automotive Group

car_dealer GPS Located
★★★★☆
4.4 (151 reviews)
Location
Address:
45180 Russell Branch Pkwy
Ashburn, VA 20147
GPS Coordinates:
39.048686, -77.437242
Contact Information
Hours of Operation
  • Mon-Fri 9am-7pm
  • Sat 9am-6pm
  • Sun Closed
Business Information
4.4

Rating

151

Reviews

car_dealer

Business Type

GPS Location

5 helpful highest ranking reviews
Daniel McHugh
★☆☆☆☆ 4 months ago

Stock number: P254190 Vin:WPOAD2A99NS254190 Buyer beware. I found all these moderate damages and the dealer tried to down play it. They since fixed it with their “own body shop” but they are shady and tried to hit me over the head with an already over priced car that’s not in good shape as you can see. To whomever tried to purchase this vehicle please refer to the photos here because they won’t share this damage with you.

Patrice Campbell
★★★★★ 2 months ago

Hey y’all, I’m here with Sheila the great at exclusive motor cars. I’m here for the down payment assistance program first time buyers program and Sheila is amazing if you need a truck car or SUV please book your appointment with with Sheila the great.

Matteo Limoli
★★★★★ 8 months ago

I recently purchased my vehicle from Exclusive auto group,and I can confidently say it was one of the best buying experiences I’ve ever had. From start to finish, the team was professional, knowledgeable, and genuinely committed to helping me find the right car—not just making a sale. No pressure, no gimmicks—just solid advice and top-tier service. The quality of their inventory speaks for itself, and I drove away with a vehicle that I absolutely love. It’s clear that they truly care about their customers and stand behind every car they sell. Whether you're buying your first car or your fifth, I highly recommend Exclusive Auto Group . They’ve earned my trust and my business for years to come. Special thanks to “Regina,Diana,Mehdi and Andrew”

Karla Pichardo
★★★★★ 2 years ago

For the past 10 years I have done business with Mr. Mehdi Soltanian Director of Sales. I know I can trust him with the best deals in the car industry, his knowledge and professionalism. I live in Florida now but I continue to do business with Mehdi and my friends from Florida and the world are buying from this phenomenal dealership.

Seymour Cray
★☆☆☆☆ 8 months ago

Beware of this dealership. They promote a thinly veiled image of luxury, but in reality, provide a very poor customer experience. I came to Exclusive Auto Group to investigate buying a new Bentley Bentayga. When I arrived at the dealership, member of their staff was walking in - I followed. She sat down and proceeded to play on her phone. I stood for a minute or two before she looked up and asked “oh, did you need help?”. I expressed interest in buying a car, she told me to go upstairs and maybe I could find someone on the sales floor. Hmm… great customer service. When I text messaged them expressing interest in their cars via their website, I was messaged back by an automated message complete with poor grammar and missing template items. “, we appreciate your inquiry about the . We'll be in touch the next available hour to discuss this remarkable vehicle. In the meantime, do you have any questions you have by replying to this message.” Shortly after I received a message from the same number. It was from “Juliette”. She followed up several times at odd hours and always promised to help, however she could never further my requests. It became clear that I was either talking to an AI chat-bot or someone that didn’t have any authority to help with anything besides passing on a message. Smelling something fishy, I decided to buy well kept pre-owned Range Rover Sport as a litmus test before purchasing the new Bentley Bentayga. I needed a car to take my dog on muddy adventures - this fit the bill nicely. I arrived at the dealership on a Friday afternoon and spoke with Trevor. I requested to see the car because I wanted to buy it. He told me it was in the shop and that I could not see it. However, the used car sales manger, Andrew, could help me on Monday. I was displeased, but played along. Were they really going to push off someone willing to make an immediate purchase? I messaged Andrew expressing my intent to buy. He got back to me and said that we could talk Monday. On Sunday night, I saw that the car had sold. I texted Andrew asking if the car had been taken down in anticipation of my offer. He affirmed that was the case and that we could talk in the morning. On Monday morning I arrived at the dealership only to be told that the car was sold to a different buyer Sunday night. I asked for an explanation as to why the sales manager promised me the car, but it was sold to a different party. He could not provide a good answer. I asked for the dealership manger’s card. It was provided hesitantly. His name turned out to be Mehdi Soltanian. I reached out to Mr. Soltanian, expressing my frustration and asking for assistance. I received an out of office email requesting that I reach out to Omid Azizaldin at EAG. I did. To date (a week or two later), I have not heard from either party. It’s obvious that the dealership is only interested in your business if you are going to spend real money and that they don’t value the time or put in the effort to build a relationship with future customers. I’ll be taking my money to a different Bentley dealership.