Gum Spring Auto Care

car_repair GPS Located
★★★★☆
4.1 (51 reviews)
Location
Address:
24641 Southpoint Dr
Chantilly, VA 20152
GPS Coordinates:
38.935848, -77.540692
Contact Information
Phone:
(703) 957-4252
Contact:
Gum Spring Auto Care
Hours of Operation
  • Mon-Sat 8am-4pm
  • Sun Closed
Business Information
4.1

Rating

51

Reviews

car_repair

Business Type

GPS Location

5 helpful highest ranking reviews
Assiya Dairabay
★☆☆☆☆ 2 months ago

I had a very disappointing experience at this auto repair shop. After they worked on my car, I noticed that the fender clips were broken/missing. These clips were clearly removed or damaged while my car was there. When I brought it to their attention, instead of taking responsibility or even checking the issue, they immediately denied touching that area. There was no effort to resolve the problem and not even a simple apology. Accidents can happen, but the way they handled it was extremely unprofessional. Their customer service is awful. Do not waste your time bringing your car here.

Evelyn S
★★★★★ 5 months ago

I tried another place this year for convenience and quickly learned my lesson. They were overly nitpicky and issued a rejection sticker during my state vehicle inspection, so I went back to Mike for a second opinion. Because of liability tied to that sticker, he couldn’t pass the car, which I completely understand, but he still took the time to help and didn’t charge me. Mike is fair, honest, and professional — experiences like this are exactly why I always support small businesses.

Wes Clark
★★★★★ 6 months ago

Honest maintenance and repair services for our cars for the better part of 10 years. We moved out of the neighborhood 5 years ago but still go back for the service. Mike is the best!

Mayur Shah
★☆☆☆☆ 6 months ago

The Worst auto shop. The man at the front counter was rude, cold, and acted like he hated dealing with anyone. He didn’t greet me, didn’t smile, and showed no courtesy at all. His attitude made the whole visit unpleasant before it even started. I’m glad I walked away without dealing with them. This place is a complete waste of time. Go anywhere else if you value respect, basic decency, and your sanity!

Heera Lee
★★★★★ 2 months ago

Mike and the team are very professional and honest. You can trust them with their services and cost.