Jiffy Lube

Michael Catbagan

★★★★★ 2 months ago

Absolutely great crew! They were quick, responsive, and most importantly, honest. I’ve been a regular at other locations which have felt a little shady lately, and I will be coming here from now on. Had brakes/tires done and everything feels good!

Suman Islam

★★★★☆ 3 months ago

I typically go to Jiffy Lube for my oil changes. On my most recent visit, I was greeted by Ms. Jaidah (pardon me if I misspelled her name). I requested an oil change and tire rotation, which she noted down. I also specifically asked for the tires to be rotated in a crisscross pattern and not any other way. While the oil change and tire rotation were being performed, I noticed that the mechanic (a gentleman with long hair tied back — I don’t know his name) started rotating the tires not in the way I requested. I stepped out of the waiting area and informed him that I had asked Ms. Jaidah for a crisscross rotation. His response was, “I’ve already put the tires on,” which was disappointing to hear.🤦🏽‍♂️ I then spoke with Ms. Jaidah about the issue. To her credit, she immediately took it seriously and had the mechanic redo the tire rotation correctly, as requested. Big thanks to Ms. Jaidah for her excellent customer service and professionalism. ⭐ However, I was very disappointed with the mechanic’s initial response and lack of attention to customer instructions. I would advise anyone visiting these shops to stay alert, ask questions, and not blindly trust that instructions are being followed. 🔧

Bridget Przywara

★★★★★ 4 months ago

Jiffy Lube on Little River Turnpike in Annandale Va has the best service. My daughter and I have been taking our cars there for years. Tony always is soo knowledgeable and doesn’t just try to sell us anything we don’t need in our cars. He is very professional every time I either go there or call him on the phone. Thanks Tony and Jiffy alive for your excellent customer service. I give them all 5 stars ⭐️⭐️⭐️⭐️⭐️

Antonio Jenkins

★★★★★ 7 months ago

This is the best most efficient auto place I’ve ever been too in my entire life, the staff weren’t tryna hustle me, nothing was overpriced. Shouts out to Darwin E. And Antonio Maurice two awesome staff. I went in for an oil change and topping off my cars fluids I sat in there for 15 min max and I was gone. Thanks for your awesome service, you’ve gained another life long customer. I’ve also watched the staff interactions with other staff members as well as other customers everything was extremely professional. Thanks.

Igor Ponomarev

★★★★★ 3 months ago

Quick and easy visit to Jiffy Lube. Oil change, tire rotation, and filters, everything done fast and right. No upselling, no hassle. Solid service, good guys. Will definitely come back.