Featured Customer Review: "As always, the whole service process was fast and efficient. They were expecting me, the car was done two days earlier than quoted. I received all ..."
- Wash Lg, โ˜…5

Koons Falls Church Ford Service Center

car_repair GPS Located
โ˜…โ˜…โ˜…โ˜…ยฝ
4.5 (2183 reviews)
Location
๐Ÿ“ฎ Address:
1031 E Broad St
Falls Church, VA 22044
๐Ÿ“ GPS Coordinates:
38.874577, -77.157606
Contact Information
๐Ÿ“ž Phone:
(703) 241-7307
๐Ÿ‘ค Contact:
Koons Falls Church Ford Service Center
Hours of Operation
  • Mon-Fri 6:30am-7pm
  • Sat 7am-5pm
  • Sun Closed
Business Information
4.5

โญ Rating

2183

๐Ÿ“ Reviews

car_repair

๐Ÿ“š Business Type

๐Ÿ“ GPS Location

Google Reviews 5
Wash Lg
โ˜…โ˜…โ˜…โ˜…โ˜… 3 months ago

As always, the whole service process was fast and efficient. They were expecting me, the car was done two days earlier than quoted. I received all the paperwork electronically and I could pay from home before picking up the car. Pick up took 5 minutes. I have my own service advisor who continuously communicates with me and knows the car well. This is a good service.

Leah Young
โ˜…โ˜…โ˜…โ˜…โ˜… 2 months ago

Visited many times and have only had good experiences, good communication, and deviled vehicle back in good condition. What more could you want? Iโ€™ll keep returning because itโ€™s well run and feel like I get a good price for the issues needing to be addressed.

David Clow
โ˜…โ˜…โ˜…โ˜…โ˜… 3 months ago

60k mile service on my Explorer and Inspection. Love the concierge service options for pickup/rides/delivery! Lobby coffee is ok, plenty of space to sit and work if you need too. Very communicative via text and app. Great customer service by Eric Juarez!

Christopher Foster
โ˜…โ˜…โ˜…โ˜…โ˜… 5 months ago

Mr. Rob, Ryanโ€˜s was very helpful and very thorough assisting me on my carโ€˜s transmission issue. This gentleman is very well-versed in Customer Service, client interaction- definitely is transparent in all service matters regarding vehicles repair status/Procedures. Thank you very much Mr. Ryan for your outstanding service, attention to customer detail, positive attitude, and commitment to providing the best experience for customers! I would definitely recommend coming to this Service Center for all Ford issues/repair repairs and definitely come talk to Mr. Rob Ryanโ€™s! Thank you ๐Ÿ™ -Chris Foster Aka Chris Giocoso

Rosie Menjivar
โ˜…โ˜…โ˜…โ˜…โ˜… 3 months ago

Excellent customer Services. Eric Juarez, explained every little detail for the repair. The truck check engine is gone ; and I was able to passed the emission. Thanks, Eric. I will come back when I need to have the truck service again. Great service.